Mike and Phyllis F.
Answered my questions and addressed my…
Answered my questions and addressed my needs.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Mike and Phyllis F.
Answered my questions and addressed my needs.
Steven K.
Kayla provided me with quick assistance on an order without me having to navigate the site. Thank you!
Gregory W.
Great communication and diligence
J S.
Kayla was quick and attentive. She resolved my issue in less than 5 minutes
Sam
Easy, seamless ordering and fast delivery process.
Dave
Nyah got back to me first thing Monday morning, and then when I replied, she called me for further understanding and to send the glasses back so they could be tightened. That was an excellent personal touch.
Hychian H.
I want to express my gratitude for the excellent service provided by Kayla. Her professionalism and prompt response made my experience very positive. I appreciate her commitment to customer satisfaction.
Marianne
They provide quality products at reasonable prices & offer discounts regularly. We get our order timely. I had an issue at checkout with a glitch happening probably from an outside source & called to get it resolved. Abigail did a great job of resolving the issue very quickly. She was very personable, listened, showed care & followed up on the issue to resolve it.