Corrie
Very helpful
The phone call was so short and Andrew easily found and fixed the issue with my order. I really appreciate his pleasant attitude and efficiency.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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11,626 approved reviews, newest moderated first
Corrie
The phone call was so short and Andrew easily found and fixed the issue with my order. I really appreciate his pleasant attitude and efficiency.
Flávia
Andrew was awesome and solved the issue in a minute . I was also happy that I was on hold waiting for customer service for less than a minute !
Cecilia B.
MaKayla helped me and was professional! She resolved my issue fast and that's what I love. My time is valuable. Thank you for taking great care of me.
Adam P.
Customer service was easy and quick.
Angela F.
I had a few questions about my prescription and ordering my lenses and Andrew provided great customer service.
Leigha
So far, my experience with LendsDrect has been wonderful. My glasses are still being worked on, but I wanted to leave a review for their customer service. I emailed a question to them, and they got back to me the very next day. That really impressed me.
Shanae
She was very helpful. Fluent and got me information easily.
Fredrick C.
Nyah was great dealing with.