LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

11,626 approved reviews, newest moderated first

T D.
Oct 8, 2025
Unlimited choices and great replacement lens.
Ease of website, great prices , countless options for all brands of Glasses/ Sunglasses. Top shelf service
Report
Jojo
Oct 8, 2025
I have been happy with my LensDirect…
I have been happy with my LensDirect progressive lenses. LensDirect also makes it more affordable to have add-ons like anti-fog coatings and high index lenses. They include basic antireflective coating for free when other online eyeglass companies make you pay extra for this feature. Between promo codes and bonus points I am tempted to have all my prescription frames made into progressives! I like being able to buy used or new frames at a discount on eBay and using LensDirect to have my prescription lenses put in. Walmart, Costco and most other eyeglass stores charge an extra fee for using frames not purchased in their store.
Report
A M.
Oct 7, 2025
Sunglasses in old frames
I recently had cataract surgery on both eyes so my prescription changed dramatically. Prior to my surgery I had just purchased a pair of new glasses with my old prescription. I hated to throw these brand new frames away, so I sent them to Len Direct to be made into sunglasses with my new prescription. Oh MY Gosh! I just got them back and they are absolutely beautiful. I LOVE them so much! When I emailed to inquire when I could expect because I was going on a trip, they expedited and sent them to me with 2-day express shipping! Top notch company, I can't say enough good and awesome things about Lens Direct. Thank you so very, very much!!!!
Report
FL in I.
Oct 7, 2025
Just amazing service/product and quick…
Just amazing service/product and quick turnaround
Report
Molly W.
Oct 7, 2025
FINOMINAL!!!!
FINOMINAL!!!! I GO TO LENSDIRECT.COM ALWAYS!!! GREAT DEALS, GREAT SERVICE, FAST PROCESSING & SUPER FAST SHIPPING!! I WONT GO ANY WHERE ELSE!! LOVE LOVE LOVE LENSDIRECT!!! MOLLY :)
Report
heidi
Oct 7, 2025
Loved the frames but the prescription…
Loved the frames but the prescription is off
Response from LensDirect.comOct 9, 2025
Hello Heidi! We're so glad to hear you loved the frames! That said, we're really sorry to hear there was an issue with the prescription we know how important it is for your glasses to be just right. We've reached out directly to help resolve this and make sure you’re fully satisfied. Thanks for bringing it to our attention!
Report
Allen H.
Oct 6, 2025
I ordered sunglasses with a reader
I ordered sunglasses with a reader. I wanted a reader box in the lower portion of the frame for reading while wearing my sunglasses. They sent me sunglasses that had the whole lens a reader! Why on earth would anyone need a reader that is a dark sunglasses lens???? They blew me off and said tough luck sucker. So if you like giving your money away these are your people. Costco lens were as cheap with people who actually care.
Response from LensDirect.comOct 7, 2025
Hello Allen! We’re truly sorry for the frustration this caused. You expected sunglasses with a reader segment just at the bottom, and instead received fully magnified lenses, which clearly doesn’t meet your needs. That mismatch is disappointing, and you absolutely deserved better. It’s even more frustrating to feel dismissed when you tried to resolve the issue. You should be able to count on both the product and the service, and we clearly missed the mark. We’ve reached out to help make this right and assist with resolving the issue.
Report
Austin C.
Oct 2, 2025
My old glasses were really banged up…
My old glasses were really banged up and I just started a new job so I done have insurance so I used my old prescription, so I got a cheap pair to test them out and to hold me over, and they turned out great, definitely going to upgrade when I get thing caught up
Report