Steve D.
Djanna was tops
Djanna was tops. Attention to my request for quick shipping as I was leaving on a trip. She got me TN# same day. Thank you!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Steve D.
Djanna was tops. Attention to my request for quick shipping as I was leaving on a trip. She got me TN# same day. Thank you!
Lori Cascio Z.
Your representative, Rissa, was efficient, kind, and helpful. I appreciate the efficiency of this company thus far and will likely do business with you again. Thank you.
Patty F.
I've dealt with Lens Direct for about 4 years and quite a few pairs of glasses. This time around, I dealt closely with Kissell through phone and email. She worked very well with any issues that arose. I continue to use them for great customer service AND great value.
Delores L.
I messed up my order/ prescription and Kissel and Sharissa were a great help!
Dale S.
Kissel was very helpful on my call.
Monique
Well, I appreciate the expeditious manner in which you handled my matter of the eyes. You could have just cancelled the order but you took the time to connect. This is very important information, as you know. It’s refreshing to interact with wonderful agents that are humane and genuine with their work.
Meredith J.
Appreciate Rissa’s help with the issue with my prescription and assisting me with getting my new lenses.
Tyra G.
My customer service rep was friendly and resolved my issues promptly. Thank you!