Lenny LemonsReviews of lennylemons.com

It’s been a month and the clothing wasn’t even shipped (one label hasn’t even been made?!). This is borderline stealing, just give me my money back. I’ll spend it elsewhere. * I don’t care about an update on the status, I checked it myself and it’s not shipped. I don’t want these items sent to my house, keep it. I only want my money back* Please stay away from this company it’s a phony

If I could give this company zero stars I honestly would. I am not someone that usually takes the time to write reviews, however, I feel like I owe it to other customers out there to warn them and to tell them to be cautious before buying from this company. Not only did it take over two months to receive what I ordered, but the quality of the clothing is terrible. Just for example one of the items I bought was a bathing suit for my daughter. It has no liner what so ever. When this thing gets wet it is sure to be see through. The other items I bought are very similar in quality as well. I was so excited about this order because the clothes represent so well online, but in person are terrible. Additionally, the return process is a nightmare and they will only give you store credit. I am sad to say that this is one company I never plan to buy from again.

It was way too small Cheap material

I have ordered from this company twice. The first time I ordered end of February and then the pandemic hit so I gave them the benefit of the doubt with shipping because they were coming from overseas. After waiting over a month of not getting the clothes I cancelled the order. I decided to give them another shot a few months later in September hoping things cleared up... but it was even worse! They completely just gave up on customer service. I had been charged for an outfit and then they told me I needed to pick a replacement since they didn’t have it (this was also two weeks after I ordered the item.. which is insane in itself). I responded to them immediately, but they never responded to me. I sent them no joke probably 10 emails over a 3 week span with no response. They also had conveniently removed their phone number on their website. I finally got through to them via Instagram and my clothes magically shipped that day. Still took 2 more weeks to get there (after waiting 2 months). The clothes came and they are CHEAP!! The material was awful and I definitely feel like the Instagram photos make them look cuter than they are. I don’t know maybe I got the wrong items, but no way will I order from them again.

The shipping took 3-4 weeks and when I reached out to ask for help figuring out why the package was taking so long, their customer service was not helpful. They only told me to try tracking it on their website and that it should arrive in 2 weeks, even after I told them that it had been 3 weeks. They did not seek to fix the problem or make up for it. The product itself was well made, but when a business is competing with big-box stores that can ship items in 2 days, they need to seriously reconsider their shipping timeline. I will not be giving them my business again simply because of their poor customer service and awful processing time.

I ordered a few items and when I never received my tracking information I was told it was on back order. Nothing was said on the website or checkout that it was on backorder. This was a time sensitive order. I decided to cancel my order and asked for a refund. For over 3 months of asking for my refund, they kept telling me it was sent but up to my bank to put it into my account, which is not how banking works. Still never received my refund from them. Would never order from them again.

If I could put 1/4 of a star I would. Will never purchase from here again. Took almost 3 months to get my items with no updates or notifications. If I new it was going to take So long I would have never ordered.

I understand that there is a backlog of deliveries but 2 months to wait for baby clothes is too long. The baby literally grew out of them.