Lenny LemonsLenny Lemons is one of the leading baby clothing stores offering a wide selection of trendy clothes, shoes & more for newborn baby boys & girls.
Lenny Lemons (lennylemons.com) has 286 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Cannon
The outfit was adorable and fit perfect. Thanks
Response from Lenny LemonsNov 6, 2020
Hi Cannon, Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase. Have a wonderful day!
HeyIt’sMe V.
Took forever to come and the button fell off in the wash before he could even wear it.
Response from Lenny LemonsNov 6, 2020
Hi Vee, Thank you for your feedback. We are sorry to hear that you are not happy with the product that you received. One of our policies is that customers can return the item that they received for a full refund if they are not happy with it. Please send us an email at [email protected] and we will be more than happy to assist you with your concern or send you a replacement at absolutely no cost to you. Lenny Lemons Team
Becca M.
I should have read the reviews. Still waiting on an order that was placed over a month ago. I have emailed them a few times and they keep sending me the same tracking information. Not helpful at all. I've noticed in the responses to the negative reviews they keep saying to email them and they will make it right. I've emailed them a few times and they keep saying that it is out of their hands. I definitely won't be ordering from this company again.
Response from Lenny LemonsNov 6, 2020
Hi Becca, Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please send us an email at [email protected] and we will do our best to make this right with you. Lenny Lemons Team
Ashley A.
Super easy ordering process. Great response time with customer service. Fantastic prices. Great quality! We love Lenny Lemons! The dresses are adorable and different from anything you can find around here! We’ll definitely be ordering from them again!
Response from Lenny LemonsNov 2, 2020
Hi Ashley, Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase. Have a wonderful day!
Brian P.
The clothes fit my son perfect & they are adorable on him!
Response from Lenny LemonsNov 2, 2020
Hi Brian, Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase. Have a wonderful day!
Kathy W.
I ordered an outfit September 16, and still have not received it yet. September 26 I received an email telling me that it has shipped......still no outfit. On October 7, I reached out looking for the package and got a reply "your order has been shipped already and our shipping usually takes 2-7 business days for processing and will be delivered within 20 business days but generally arrive faster". Received another email October 8 telling me my package is on the way to its destination. Then today, October 30, I got an email that due to COVID, my package is STILL in transit. I wish I would have checked out the reviews before purchasing. I'm afraid the child will have outgrown the outfit if it ever arrives. Very frustrating.
Response from Lenny LemonsNov 2, 2020
Hi Kathy, Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please send us an email at [email protected] and we will do our best to make this right with you. Lenny Lemons Team
Christy
I ordered three items 35 days ago and have only received one item. I emailed their team and was told that it could take 20 days for items to get to me! They gave me a tracking number to USPS that doesn’t work. The one shirt I got was so thin and the letters were ironed on. My dryer melted the lettering the first time I washed it. My dryer settings were on delicate as that’s what I use for all of my laundry. I am so disappointed. I would never order from this company again.
Response from Lenny LemonsOct 30, 2020
Hi Christy, Thank you for your feedback. We are sorry to hear that you are not happy with the product that you received. One of our policies is that customers can return the item that they received for a full refund if they are not happy with it. Please send us an email at [email protected] and we will be more than happy to assist you with your concern or send you a replacement at absolutely no cost to you. Lenny Lemons Team
michelle D.
So cute!! True to size
Response from Lenny LemonsOct 27, 2020
Hi Michelle, Thank you so much for your feedback. We're glad you are satisfied with your order. Please don't hesitate to reach out to us at anytime should you need our help. Looking forward to your next purchase. Have a wonderful day!
