Lenny LemonsReviews of lennylemons.com

Response from Lenny LemonsDec 22, 2020

Hi Kim, We sincerely apologize for this experience that you have. We would be more than happy to check the status of your order for you and make sure that you get what you paid for. Please send us your details at [email protected] and we are happy to assist you with this concern. Have a great day! Lenny Lemons Team

Response from Lenny LemonsDec 18, 2020

Hi Thuy, Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Upon checking, you have been given a full refund for your order. And we are sorry to hear that you are not happy with the product that you received. One of our policies is that customers can return the item that they received for a full refund if they are not happy with it. Please send us an email at [email protected] and we will be more than happy to assist you with your concern. Lenny Lemons Team

Response from Lenny LemonsDec 18, 2020

Hi Jaime, Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. We would be more than happy to check the status of your order for you and make sure that you get what you paid for. Please send us your details at [email protected] and we are happy to assist you with this concern. Have an amazing day! Lenny Lemons Team

Response from Lenny LemonsDec 8, 2020

Hi Grace, Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. As a company that cares for our customers, we wanna make sure that you get what you paid for. If you could please send us an email at [email protected] with your order details, we will make sure that we make this situation right for you. Lenny Lemons

Response from Lenny LemonsDec 8, 2020

Hi Nicole, Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. As a company that cares for our customers, we wanna make sure that you get what you paid for. If you could please send us an email at [email protected] with your order details, we will make sure that we make this situation right for you. Lenny Lemons Team

Response from Lenny LemonsDec 8, 2020

Hi MK, Thank you for your feedback. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. We would be more than happy to check the status of your order for you and make sure that you get what you paid for. Please send us your details at [email protected] and we are happy to assist you with this concern. Have a great day!

Response from Lenny LemonsDec 4, 2020

Hi Austin, We are so sorry if you feel that way towards us. We do our best to give you the best Lenny Lemons experience but sometimes, things do not go as planned. To lie or scam our customers would be the last thing we would do. We have had major issues in our store causing a delay in the shipping of orders which we honestly and openly say to our customers through updates and email. A delay is not something we want for our customers but sometimes, things don't go as planned. Please send us an email at [email protected] and we will do our best to make sure that it is addressed and that you are a one happy customer. Lenny Lemons Team

Response from Lenny LemonsNov 27, 2020

Hi Margaret, Thank you so much for your feedback. We are sorry to hear about your experience with us. We recently had an issue in our system but everything has been fixed already. Rest assured that we are doing our best to make sure that this won't happen again. Upon checking, you have been given a full refund for your order. Aside from the full refund that you received, please do not hesitate to let us know if there is anything else you know we can do to make the situation right for you, you can send us an email at [email protected]. We are always happy to help. Lenny Lemons Team