Lennar Does Not Honor Warranty Construction Defect
Lennar does not honor warranties on new AC system purchased with home. The build quality is COMPLETE GARBAGE. They have been sued for construction defects possibly more than any other builder. #Lennar, #LennarHomes, #ILoveLennar, #WeAreLennar, and #LennarCareers
HP
Hems P.
Warranty issues
They didn’t complete the 1 year warranty inspection findings and won’t provide the proof of the completion. Never buy Lennar homes.
RM
Rebecca M.
Disappointment
We purchased a brand-new Lennar home expecting quality construction and a smooth homeownership experience. Instead, we’ve spent much of our time dealing with one issue after another.
Since moving in, we’ve experienced problems involving plumbing, HVAC, electrical, hot water, and multiple warranty-related repairs. While we understand that every home may have a few minor items that need attention, the number of issues we’ve encountered has been far beyond what we expected from a newly built home.
One of the most frustrating experiences involved our solar system. Solar was one of the features that attracted us to this home, yet we experienced significant delays and problems getting it operational. During that time, we were left paying much higher PG&E electric bills than we anticipated while waiting for the system to be activated and the situation to be resolved. We felt that communication and accountability throughout the process were lacking.
The warranty process has been equally disappointing. Many repairs required repeated follow-ups, and it often felt like we had to continually push for issues to be addressed. Purchasing a new home should provide peace of mind—not an ongoing list of repairs and service appointments.
Looking back, I wish we had known what to expect before buying. My advice to anyone considering Lennar is to conduct an extremely thorough inspection, document every concern, keep records of every communication, and ask detailed questions about the warranty process and the home’s systems before closing.
We invested hundreds of thousands of dollars in what we believed would be a high-quality, newly constructed home. Instead, we’ve dealt with ongoing frustrations that have taken away from the excitement of homeownership. I sincerely hope Lennar improves both its construction quality and the way it supports homeowners after the sale.
DB
Dario B.
I deeply regret buying a home from…
I deeply regret buying a home from Lennar. What should have been an exciting experience has turned into months of frustration. Since moving in, we’ve found multiple construction and quality issues that should never have passed inspection.
The most disappointing part isn’t just the problems—it’s Lennar’s refusal to properly address them. Instead of standing behind their work, they have repeatedly dismissed our concerns or delayed taking responsibility. As a homeowner, it’s incredibly frustrating to spend so much money on a new home only to be left fighting to get legitimate issues repaired.
My experience with Customer Service Manager Barry Beveridge has only made things worse. In my opinion, he has been unprofessional, unhelpful, and unwilling to advocate for the homeowner. Rather than working toward solutions, I felt like my concerns were minimized and ignored throughout the process.
A new home should provide peace of mind, not constant stress and endless follow-ups. If Lennar truly cared about customer satisfaction, they would stand behind the quality of their homes and treat homeowners with respect instead of making them fight for every repair.
I cannot recommend Lennar based on my experience. If you’re considering buying from them, be prepared for the possibility of poor workmanship and disappointing customer service after the sale.
BG
Bri G.
Awful time with these fools
Awful time with these fools. Dan jones the warranty manager for Arkansas refused to fix any issues I have with water. For example there is puddling water standing water right in front of my gate that isn’t covered under warranty. It stays soggy and muddy. I also have water coming from back behind my siding by my front door and it’s taken me almost 10 months to even get a response or someone who actually cares to come look at the issue. They will send out some random person and they won’t even get out of the car and then say everything looked good. Dan jones warranty manager came and patched holes from the cabinets being hung to high but refused to do any repairs on anything major. I do not recommend buying or even entertaining the idea of buying from these wacks. Half ass work lazy staff 1 year warranty for what?? Bc they will NOT fix anything
YH
Yousuf H.
extremely disappointed with my…
extremely disappointed with my experience purchasing a new Lennar home.
The quality of the materials used throughout the home has been far below what I expected from a brand-new construction. Since moving in, I have been discovering new defects almost every day. The workmanship has also been disappointing, with issues that should have been identified and corrected.
What has been even more frustrating is the warranty process. Instead of fixing problems, I have repeatedly been advised to purchase products from Home Depot and address issues myself. As a homeowner who purchased a new home with a builder's warranty, I do not believe I should be making temporary repairs for construction-related defects.
The community infrastructure has also been disappointing. There is no irrigation system for the landscaping, making it difficult and expensive for homeowners to maintain green areas outside the house.
Overall, this has not been the quality or customer service I expected when buying a new home. Based on my experience, I cannot recommend Lennar and hope they improve both their construction quality and their commitment to standing behind their warranty.
PG
Peter G.
had a leak from my 2nd floor bathroom…
had a leak from my 2nd floor bathroom that went down to the garage and into electrical panel in the garage. was told by Lennar rep that even mopping the floor with a wet mop can cause such leakage potentially frying your breaker box.
DS
Dora S.
Bitter sweet experience buying house from Lennar
So far my experience with Lennar has not been very pleasant, people working for this builder seems to not know their responsibilities,
I recently bought a house by the far south side of San Antonio, the plan of the house is nice, the building materials are worth what you pay for your house,
The cosmetic details are not good, cabinets are cheap but good enough to do the job, the entrance post of the house that supports the roof at the corner still has all the splinters from the tree 😁, wood was not sanded, just painted over the rough splinters, I like that the whole front of the house has brick, which increases the value of the house if you ever decide to resale, this is something that other builders don t offer for the prices that Lennar does,
Rooms are good size, master bedrooms bathrooms are very nice, hallway windows very nice, I don’t like that outside the house there is only one water Source, and it was installed outside the property fence, don’t know who s idea was that but they were probably hangover when they added it to the house plan😁, the house came with a two car garage which is excellent, HVAC, water heater, and appliances are good, not top of the line but acceptable, insulation is sprayed on the inside of roof at attic, which helps to avoid the ugly fiber glass insulation which used to be in older homes,
Garages are not insulated, so they’re very hot, and I will move in next week, (July 2026) we shall see if this house is going to perform good when it comes to energy efficient features, so there it is, I think overall, this houses are good if you think of the price you are paying for them, I looked for about three months for used and new homes and I think I chose the right house.
Have a nice time shopping for houses!!!😎