LennarReviews of lennar.com

Lennar is the Wish of home builders. Stay clear or you will end up with a poorly constructed pile of junk. Customer service is non existent and they do not stand by their warranty. Lesson learned I will keep this junk pile as a rental but will never buy any Lennar junk again.

I purchased a new home from Lennar. I was discriminated against. I am a registered nurse with a work schedule that allows me to be off and live in Texas. I was forced into an Investment property loan that required me to put down more money and pay property taxes. This company treated me as if I was lying and as if this property would not be my primary home. Rhonda Thomas and Brandy Gaynor came up with preposterous rules stating I needed to get a job in the area in which I did so, to only be informed that I had to work full time in which no inpatient nurse works full time. I believe Lennar Mortgage discriminates against home buyers from out of state, they do not communicate, there customer service is terrible, I had to ask them repeatedly when was I closing and when to send down payment, I was charged a down payment and taxes for a property that is my primary home which is illegal. I closed my loan in 11/17/2023. I was told to turn on water and sewage services as soon as possible in which I did. I did not get my keys until 11/22/2023. To later receive a bill from Harris County MUD with water and sewage charges over $700. I was billed for water usage 11/16/2023 to 11/21/2023 27KGAL. I was not in Texas and I had not received my keys to the home until 11/22/2023. I have text messages to prove I did not pick my keys up until 11/22/2023. I contacted the Sales Consultant Jimmy and Inspection Consultant Madison regarding this bill. No response from Jimmy and was encouraged to contact plumbing by Madison. During my inspection of the yard I was covered in mud because of the irrigation system. I submitted a request after I moved in regarding the irrigation system and my yard continued being muddy and was told to turn irrigation system off. This company is a bunch of non communicative crooks. I plan to escalate my experience. I have submitted complaints to the Better Business Bureau.

This company builds cheap homes using sub par subcontractors. Their sales team will lie to your face to make a sale. We were not told about a future drainage ditch that would run through the middle of the back yard and they installed an a/c unit that was undersized for the home. When we questioned it they refused to make it right. We emailed a termination letter which the sales team apparently did not turn in and we were accused of not showing up for closing. This is just simply untrue. We have the emails to prove this. They are terrible communicators. Their customer service department does not answer phones or emails. We feel completely scammed. I DO NOT RECOMMEND.

I saw bad reviews on Yelp for this Company and want to say I have had nothing but great service with the builder, seller, mortgage company, HOA management and closing company. I just moved into Orchard Farms and not only am I satisfied I am so grateful. The construction crew was waiting for cement to be delivered for a sidewalk they were framing. They saw me bringing topsoil into my backyard using a wheelbarrow. I am a disabled vet without a lot of money to pay for landscapers. They may have seen my plates, but they brought over their workers and their equipment and moved five truckloads of topsoil into my back yard and spread it out for free. When we did our walk through, they did everything we asked. They even did a few things that were probably not covered by a builder just so we were satisfied. Seems like the reviews you see online are mostly people who are disgruntled and crabby. Professionally, I am a residential home inspector, and I watched the entire process of the build, and they were great. Also, I love the home "sold as is" part of Lennar's sales. Most other builders "sell" their homes at a low price and then act like used-car-salesmen and at the end it is 100,000 more than advertised. Lennar does not do that. Very satisfied Customer David West

This home company is garbage they do not care about their customers. Firstly they are very cheap and a scam you pay so much for a house and the quality of their home is horrendous they get the cheapest thing possible for the home to save money. Then before you buy the home they kept asking me to put more and more money down each time after meeting the previous requirement, they are clearly running a fraudulent scheme.

Everyone and everything was a complete success We have no complaints Our salesman Brian was awesome Our realtor Cindy P was fantastic and the construction people we dealt with were amazing Dean,Travis and Cody All of them were super sufficient and pleasant and easy to work with We love our Lennar home

I have been having problems with my kitchen cabinets and the toilet paper racks and towel racks before the year warranty was over and I was told it was cosmetic, with the facing of the drawers falling off. I have been asking for it to be fixed and assessed since December of 2022 and I was told that the warranty was a courtesy and can be canceled out at anytime by Dave Lennar. We have been treated very poorly and the construction has been subpar.

Worst builder in existence- their entire development in Cottage Grove (Pine Arbor) has a $3 million dollar assessment due to major faulty workmanship resulting in massive wood rot that all owners now have to pay. Lennar’s response is too bad so sad. So buy at your own risk and be sure to peel back the flashings and siding before 10 years!