Lemon SqueezyReviews of lemonsqueezy.com

Lemon Squeezy abruptly shut down my store, froze my payouts (over $3,500), and is now refunding all my customers even though all products were delivered, with zero chargebacks, zero complaints, and full compliance with their Terms of Service. It started when payouts were suddenly paused. I was told to contact support, which was just an AI chatbot that eventually redirected me to email. After days of waiting, I received a cold, vague message from someone named Timothy F. from the "Risk Team," saying my store was being shut down due to undefined "risk signals" with no proof, no details, and no appeal process. I responded, disputing the closure and offering to provide full evidence of product delivery, happy customers, and compliance. Timothys reply? A copy-paste message restating their decision and essentially saying they cant go into all the details. No transparency, no accountability, and no willingness to investigate or communicate properly. They refunded customers for delivered digital products that cant be returned. Now were left with nothing: the customers keep the product, we lose the revenue, and Lemon Squeezy refuses to pay us a single cent. The most frustrating part? They hide behind vague "risk" excuses, refuse to engage in real dialogue, and completely ignore legitimate disputes. Their support system is robotic, and their decisions feel pre-made and unchallengeable. This experience has been devastating for our business. Lemon Squeezy is not a trustworthy platform for sellers especially if you care about fairness, transparency, or being paid for your work. Avoid Lemon Squeezy at all costs. You could lose everything overnight with no warning, no explanation, and no recourse.

Avoid this payment processor at ALL COST! I was using an SEO tool, relying on it, and cancelled my subscription in March. Since March, they have kept on taking money every single month from my account, despite the subscription being stopped. Bad payment processor.

Last year, I used Lemon Squeezy to generate revenue and kickstart my digital plugin business. However, after a few months, I started receiving random chargebacks from fraudulent sales, with random fake emails. Despite their claims of AI protection, nothing was effective in preventing these incidents. It appeared to be a form of carding attack, which Lemon Squeezy failed to mitigate. Ultimately, due to the losses incurred from transaction fees, I decided to leave the platform. Since switching to a different service, I haven't encountered any similar issues. They are offering good features but needs improved seller/checkout protection.

Wouldn't cancel payment until 10 months after my first request, poor communications, still no refund, avoid them if you can.

No answer to any of my support tickets from 6 weeks ago. No payouts either because they won't confirm my tax details.

Our account was suddenly suspended without any prior warning, and all our funds were withheld permanently. We received a vague message about “risk thresholds” with no specific explanation or opportunity to appeal. Despite having no disputes or chargebacks, Lemon Squeezy decided to keep 100% of our balance. This is completely unacceptable and feels like theft. If you're considering using this platform — be warned: they can take your money at any time, with no recourse and no real justification.

They are taking money from my bank account and I had never even heard of them. They choose not to reply to my email to get it sorted. They are dodgy as!

I am being ripped off - they just deducted $30 from my account, and when I asked to cancel my subscription they sent me to a page I cannot unsubscribe and told me that I need to contact a 3rd party to handle it. On the lemon squeezy account page I have 1 thing active, that says it's free. This company is a complete scam, and have you jumping through hoops to get out of it. I've now written to both companies and waiting for the refund.