Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.
Lemon Law Group (lemonlawgrouppartners.com) has 717 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
lemonlawgrouppartners.com
Website
lemonlawgrouppartners.com
Category
Legal Service Providers
Location
North Miami Beach, Florida
Listed on Five Star Index
2026
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The company replied to 94% of reviews.
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Most recent review: October 2026.
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This process took approximately 8 months total. Randy Dunbar was an absolute joy to work with. He was communicative, pro-active and professional. Once the manufacturer made an offer my case was passed to someone else named Leo. Leo was never rude but did not provide the same level of customer service. If he had been a little more communicative I would have given 5 stars. This firm delivered what they were hired to do and I received more money than I ever expected. Thank you Randy and Team!
Response from Lemon Law GroupJul 1, 2024
Dear Laura,
Thank you for your review and valuable feedback. We're thrilled to hear about your positive experience with Randy Dunbar and our team. Randy's communication and professionalism are qualities we strive for in every case.
We apologize if Leo's communication fell short of expectations. Your feedback is crucial, and we assure you that we'll address this internally. We appreciate your understanding and will ensure that Leo works harder to improve communications in the future.
Thank you once again for your feedback!
SK
SK
I retained Lemon Law Group following a…
I retained Lemon Law Group following a failed attempt to "do it the nice way" and ask the manufacturer of my Plug-in Hybrid to replace or repurchase my car. I had bought it new, and two months later, it suffered what they called a "thermal event" in the DC-DC converter. This caused extensive thermal damage to the rear seat, ducting, wiring harnesses, etc - said another way, it caught fire or came very close to it. Following the repair, the vehicle had a persistent burning smell remaining in it, and I simply did not trust it to not burn my house down, but the manufacturer was insistent that they had repaired it and refused to repurchase or replace it.
Lemon Law Group won my claim with a satisfactory result, but it took a little over two years. It's hard to say how much of that is on the manufacturer purposefully drawing it out, how much of it is on COVID-related delays in the courts, and how much of it is on Lemon Law Group. My attorney and his assistant were very knowledgeable and pleasant to deal with, even though the process was slow.
The re-acquisition coordinator was much less pleasant - I had to reiterate the same things to him repeatedly, and he seemed very disinterested through the process. I believe it was a mistake on his part which held up the buyback for about 3 months and would have left the settlement short by one payment, about $580, so be certain to square their numbers against your own.
Notwithstanding the rough experience during re-acquisition, I'll still rate LLG highly due to my attorney's excellence and the very satisfactory results against an uncooperative manufacturer.
Response from Lemon Law GroupJul 1, 2024
Thank you for sharing your experience with Lemon Law Group. We're grateful that you chose us to assist with your Plug-in Hybrid case, especially after facing such a concerning situation with your vehicle.
We're pleased to hear that our team achieved a satisfactory result for you, despite the challenges posed by the manufacturer and external factors like COVID-related delays. Your acknowledgment of our attorney's expertise and our team's dedication means a lot to us.
However, we apologize for the less-than-ideal experience you had with our re-acquisition coordinator. Your feedback about the communication issues and discrepancies in the settlement amount is invaluable to us. We're committed to addressing these issues internally to ensure they don't happen again.
If there's anything more we can do for you or if you have further concerns, please don't hesitate to reach out to us directly. We're here to support you.
Thank you once again for your feedback and for rating Lemon Law Group highly despite the challenges. We wish you all the best with your future endeavors.
MR
MR
Great service and promptly responses to…
Great service and promptly responses to any questions. Recommended
Response from Lemon Law GroupJul 1, 2024
Thank you for your kind words and recommendation! We're thrilled to hear you had a great experience with our service and found our responses prompt. If you ever have more questions, feel free to reach out.
GZ
Guillermo Z.
This law firm is very efficient.
This law firm is very efficient.
I recommend it 100%. My case was resolved in two and half months. I thank the entire group at Lemon Law Group Partners, especially lawyers Randy, Brooks and Leonel.
Response from Lemon Law GroupJul 1, 2024
Dear Guillermo,
Thank you so much for your wonderful review and recommendation! We are delighted to hear that you found our law firm efficient and that your case was resolved quickly.
Your appreciation for Randy, Brooks, and Leonel means a lot to us. We strive to provide excellent service and positive outcomes for our clients, and we're thrilled we could meet your expectations.
If there's anything more we can do for you, please do not hesitate to reach out. Thank you once again for trusting Lemon Law Group Partners with your case.
DW
Donna W.
I highly recommend the Lemon Law Group
I highly recommend the Lemon Law Group. They reached an acceptable settlement in a very reasonable time frame for the inconvenience of purchasing a truck that had issues that were not getting repaired. They always answered my calls and emails if I had questions. I would not hesitate to ask them for help if anything like this happened again.
Response from Lemon Law GroupJul 1, 2024
Dear Donna,
Thank you so much for your glowing recommendation! We're thrilled to hear that you were satisfied with the settlement and the reasonable time frame in which it was achieved. Providing excellent service and promptly addressing your questions is always our goal.
We appreciate your trust in Lemon Law Group and your kind words. Should you ever need assistance again in the future, please don't hesitate to reach out to us. We're here to help.
RI
Richard
Professional, excellent service and 100% Results
The group of lawyers was very professional, they always gave me every answer I asked for, responded to every email, answered every phone call or called me back if they couldn't take the call at that time. I had peace of mind in this process and the final result was as they told me.
Randy Dunbar guided me the entire way and that helped me feel confident with the end result.
Response from Lemon Law GroupJul 1, 2024
Richard,
Thank you so much for your positive feedback! We're thrilled to hear about your experience with our team of lawyers and the service you received throughout the process.
We're glad Randy Dunbar provided you with confidence and guided you every step of the way. Achieving the results we promised and ensuring your peace of mind are our top priorities.
If there's anything more we can do for you in the future, please don't hesitate to reach out. Thank you again for choosing Lemon Law Group.
NJ
Nathan J.
Headache to Happy in 90 days
From the point of contact, to the pay off of my vehicle, everything was a smooth and fairly simply process. 30-90 days was on the mark for getting everything taken care of. At first I was sure it was going to be a fight but 30 days in the manufacturer agreed to my terms, and 90 days. Everything was completely taken care of. Everyone at the firm was very nice and straight forward with me and I don't think I'd go anywhere else if I have another issue like this again.
Response from Lemon Law GroupJul 1, 2024
Hi Nathan, Love the title of your review :)
Thank you so much for sharing your experience! We're thrilled to hear that we could turn your initial concerns into a smooth and straightforward process. Achieving a resolution within the expected timeframe and to your satisfaction is what we strive for.
While we wish all cases could progress as swiftly as yours did, we understand that each case is unique and some may take longer to resolve. We are happy your case was a fast one.
We appreciate your kind words about our team's professionalism and straightforward approach. Should you ever need assistance in the future, we'll be here to help.
Thank you once again for choosing Lemon Law Group. Best wishes moving forward!
MS
Mary S.
Nissan Versa '24 LEMON
I was having trouble with a Nissan Versa '24 lemon for about 4 months from the day I purchased it and getting nowhere with the dealership or service department, who resolved the safety concerns of the headlights dimming to a very low brightness while cruising at night as "operating per design". I was confounded by the lack of accountability or care they have for their customers and others on the road. Since they refused to recognize this as a design flaw, I contacted the Lemon Group as my last attempt for help. The very next business day the Lemon Group called me and took over from that day through completion! They completely lifted the burden of stress and constant worrying about my safety and others on the road due to the faulty safety issues with the vehicle. They walked me through each step of the way and kept me up-to-date constantly! I cannot thank Ted Buffington, Annie Jara and Brooks Siegel enough for all of their support and outstanding service!!! I am so thankful New Hampshire residents have a group that supports us; especially when it comes to our safety!
Response from Lemon Law GroupJul 1, 2024
Dear Mary,
Thank you so much for sharing your experience with us! It was concerning to hear about the challenges you faced with your Nissan Versa '24 and the dealership's initial response.
We're grateful that you reached out to Lemon Law Group, and we're thrilled that we could assist you promptly and effectively. Ensuring your safety and peace of mind throughout the process is our priority, and we're delighted we could lift that burden for you.
We appreciate your kind words about Ted Buffington, Annie Jara, and Brooks Siegel. They are dedicated to providing outstanding service, and your recognition means a lot to us.
If you ever need our assistance in the future or have any questions, please don't hesitate to reach out. Thank you again for trusting Lemon Law Group with your case.
