LeawoReviews of leawo.com

Deceptive practices by Leawo! BEWARE! I purchased a software download from Leawo a year ago. This was described as a "purchase" and an "order." Buried in the fine print, it turns out to be an "annual subscription." A year later, they send an email 8 hours before the renewal period was to begin notifying the subscription would renew. 8 hours! I immediately went onto their site and cancelled the subscription and received an email confirming this cancellation. I received this confirmation prior to the beginning of the renewal period. The charge had already been initiated by them however and now they are refusing to honor the cancellation and give me a refund. Leawo is deceptive bordering on fraudulent. Lots of better companies out there with similar products. Stay away from Leawo!

I purchased the Blu ray ripper and what a ripper it is. It is faster than any of the other rippers i have tried it is a excellent product.

I CAN NOT INSTALL their software in my Mac and the company refuse to give me a refund. So, I paid for ZERO service. Robbers.

I love the software, and when a problem (NOT caused by Prof. Media happened), the Support Team worked tirelessly – despite lockdown and such – to solve that problem. They rock, the software rocks, I couldn't be happier. Thanks, Team!!

I purchased Leawo UHD Drive tool on Mar 18,2022. I tried to use this tool to flash new firmware on my drive for 2 days without success. I found another free tool that worked. I asked Leawo for a refund. They sent me a patch to try to fix their tool. They refused to refund my purchase. I cannot recommend these guys.

Very surprised and pleased at how quickly their support department contacted me and resolved the problem I was having with activating the software.

Leawo produces great products that actually do what they state. I use the Prof Media for converting old DVDs to a digital format, and they do a perfect job at that. I like how I can adjust the quality level to what I want. I also use the DRM removal to pull some videos and music out of iTunes that I play in the background on my computer while working. I find this easier than loading and running iTunes in the background which is a CPU hog. Playing them in Windows Media player allows my computer to still run at a decent speed while working. The customer service form Leawo is one of the best I have ever come by. When I have a problem, they respond to my email very quickly and have always provided a solution that works first time. There is no going back and forth with low level techs who don't understand the issue. Any issue is quickly and immediately resolved. I also like that they understand computer can "break" and if you have to add a new hard drive, they will reset your license so you can have the software you already paid for on the new hard drive / computer. They don't try to scam you into purchasing another license like some other companies. Overall, excellent products and exceptional customer service. The software does what it say's and they stand by / support their products to a high level,

I love this product for its versatility and ease of use, but the best part is the very responsive and extremely helpful customer service if something doesn’t go right. Emailed problems are met with very fast, caring and extremely helpful responses.