LeawoReviews of leawo.com

I took a look at the free version of the software. It did what I wanted it to do, so I decided to buy it. I was directed to a page where I could pick an "upgraded" version of the software and thought 'why not'. Then I found out the professional version COULD NOT convert the files I wanted to convert (the free version could). Support took a month to get back to me, takes weeks to reply to mails when they DID get back to me, and still hasn't resolved the issue.

I purchased the DVD ripper and have had no issues whatsoever. Very pleased with it. Bonus was that I tried the free demo 1st. I like the fact that you can change the quality to low medium or high for the output.

I tried to order a license for one of their products but my browser crashed just after pressing order (after less than 1 second "loading" time). So I assumed that it wasn't ordered since I didn't get an email from the company saying that I have ordered (as you do right away from other companies). I tried again and it worked. Now I ended up with 2 licenses and I off course only need 1. I asked to get the money back from one of them (they can off course see if I activate both licenses so I don't cheat them) But the "support" worker was from the start refusing and rude, telling me that I could just give the other license to a friend. But why can't they just give me my money back since it wasn't my intention to buy 2? Any other honest sales company would do that. I am in the end their customer! UPDATE: After many mails (and a Trustpilot review) I finally got my money back.