YouCom M.
Good customer service (limited experience)
We have limited (small) experience with Leawo but we can write positive words about their customer service staff. We tried their software when we had a problem with another product and it did not resolve it but in using their product we had accidentally purchased a non-trial version (I think the trial version is a little difficult to activate). However the customer service staff were very helpful and gave several suggestions to resolve issues before providing a full refund. Excellent staff (with such a limited experience we give 3 stars of 5 but we can recommend their customer service to you).
Response from LeawoFeb 24, 2026
Hello, Thank you so much for taking the time to share your honest and detailed feedback with us. We really appreciate your kind words about our customer service team—we’re glad we could assist you efficiently and process your refund smoothly when the software didn’t fully meet your needs. We also understand your experience with the trial activation and overall performance was not ideal, and we take your feedback very seriously. Your comments will be shared directly with our product team to help improve the trial activation process, user experience, and overall software stability in future updates. Thank you again for your understanding and for highlighting our support team. We hope we’ll have another chance to serve you better in the future. Leawo Software