PAB
Bought the Software and was then advised that I had to spend the same amount agin it make it work on my PC
Purchased the UHD Ripper as I already have the BLURAY Ripper and it works fine. I paid the £100 and installed it only to have a message saying that I need to buy the Leowo DVD drive updater in order for it to work on my PC (top of the range 2021 Dell PC running the latest Windows) ... which is another £100. I didn't need this for the BLURAY Ripper and wasn't expecting this and .. no mention of it when I was deciding to purchase, furthermore, the home page states '30 Day Money back guarantee' ... Leowo have been pretty unresponsive and generally disinterested and have now flatly refused to refund any money even though I haven't and can't use the software - I have raised a dispute with my card holder but thought others should be aware ... I'm sure it's a great package, its just a shame that they would feel it worthwhile to create bad feeling and bad reputation by not simply refunding without quibble as most decent companies would - it's not a great way to build a long term reputation.



