LeawoReviews of leawo.com

I recently purchased the pro version of the Leawo Bluray player software, which I had a number of issues with on my external Bluray drive on my PC. On trying several discs, load times were 2 to 3 mins on average, menus wouldn't load properly either and it would play random chapters. I contacted Leawo regarding this, who at first requested sending a bug report and details of the errors and issues, which I did. However, the service team dealing with the errors were on a break and I stated that I was not satisfied with the program. Leawo were very understanding and told me to de-register the program and then they would process my refund, which was confirmed today. So, overall despite issues with the software, I am very pleased with the customer service, as Leawo were very prompt and polite in their responses. I'm giving 4 stars for the problems with the software but otherwise a good experience.

love this software for converting my music files to mp3 so my car will recognize them. have been using for several years now. the only reason they lose a star is because it's kind of a pain to run everything through iTunes. wouldn't have it installed otherwise. support is excellent at walking me through the glitches.

Lecteur Blu Ray gratuit qui fonctionne sur PC ( = plusieurs années d'utilisation sous Windows10) s'il arrive à se connecter à un serveur pour aller chercher des codecs (Fichiers AACS ?). Parfois (très rarement !) il ne s'ouvre tout simplement pas...Inutile de réinstaller (et de s'énerver !), mieux vaut attendre le lendemain. Une appli Java sera peut-être demandée après l'installation pour avoir accès aux menus du Blu Ray (avec flèches clavier), sinon un clic sur l'icône menu (en bas à droite) permet d'avoir accès aux chapitres (ou épisodes) numérotés. Un clic droit permet d'avoir accès aux pistes audio, sous-titres et autres fonctions. Tutoriels dispo sur le site de Leawo. NB : Il est un peu lent à l'ouverture.

The communication is not good, but the staff try hard. I was offered Prof. Media 11.0 lifetime by email renewal for a good price, but the email had no link to the website offer which turned out to be ex-VAT. Still a fair offer, but not what was advertised. I have used the product for Backup purposes for many years and it is top-class. No complaints. If only my hardware matched it :( .

After 3 years of using a competitors product that kept failing I switch to Leawo's Blu-ray/DVD Creator, Copy and Video Converter modules. I had a little difficulty getting started and their help was just fantastic. Very quick responses and the softwares all work as advertised and suit my needs very well. Burning time was great, less than half the time as other softwares I've used, from 4 hours plus to just 1 to 1-1/2 hours for an 1-1/2 hour Blu-ray movie. Great products Leawo.

I experienced the same issue as the reviewer Robert Thomson. I was trying to burn a DVD on my 2019 MacBook Pro and kept getting the error code 4082. Based on his review I was skeptical about getting help from Leawo's tech support, but they did reply. They had me uninstall the program and install a new version. It then worked like a charm. A side note: Since I wasn't anticipating a response from Leawo I downloaded the free DVD burning app called "Burn" and that worked.

I actually had the best Customer Service experience I've ever had over Skype. I was incredibly surprised and grateful to the person on the other end who helped me through some troubleshooting very smoothly.

At first I was having some trouble with their purchase page. Somewhat confusing as they show modules for their creator apps. It didn't seem like I was able to purchase just the modules I needed and wanted without having to purchase 6 other modules. Eventually after several back and forth emails, I was shown how to work their purchase page and I ended up with what I needed. The mudule, Blu-ray Creator for Mac didn't work at first. I wasn't able to load enough video onto the 50GB discs I had and the menu page wasn't behaving properly when I inserted the burned disc into my player. Their rep didn't give up on me. She showed me in detail what I needed to do and after following her instructions, I was able to make everything work properly. Also, I had initially purchased a group of modules by mistake. It seemed like I had to buy 7 modules instead of the one I wanted. Their confirmation email had 7 links to download every separate module and the same registration number for everything. Why not have just one link since downloading one module and activating the product automatically registered the other 6. When I complained about this purchase page and having paid for modules I didn't want or need, I was given a refund and then was shown how to download only the modules I wanted. I was charged for both, but as promised, they refunded me for the first purchase. All this was done within a week. I applaud the company for their customer service. The other great thing was that the support ticket was handled by the same rep throughout, so there was never a need to re-explain everything. Thank you to Cora for doing such a great job and for making it all work for me. Cheers Pete