Leather Furniture ExpoReviews of leatherfurnitureexpo.com

I ordered a sofa and ottoman and they are beautiful! The color selection was great and the order process was fast and easy!

I ordered a sofa and loveseat about 3.5 months ago. Originally, Leather Furniture Expo told me the furniture would arrive close to Thanksgiving. There was a delay due to the manufacturer, but Tom has been very helpful and willing to compensate me for the delay. He called me and talked through the issues with me and I appreciate that. Ask for Tom or Sam to help you if there is an issue and you’ll have a good customer service experience. I received a credit on my credit card statement for the furniture due to the delay. From what I read on the other reviews, I expect the furniture to be worth the wait. Update: I received my furniture in late January and it’s wonderful. You can tell it’s built well and everyone in my family thinks it’s super comfortable. I would definitely go with the deep seating option if you have room. We had an issue with damage from a knife while the movers were unpacking it but Leather Furniture Expo sent someone right out to fix the cut. As someone who has experienced a lot for only placing one order, I would recommend them and will probably buy from them again in the future.

UPDATING: First I wrote - I debated whether I should even rate with one star. I ordered my Sofa in early June and still have not received it. Got updates for about 12 weeks and then was told it didn't make the ship on time. Since then it has been one delay call after another. Is this company legitimate? Has anybody gotten what they ordered? While the prices are lower, they are still not cheap if you go with better branded leather and certainly not worth the price if the product never shows up! Disappointed right now! I wonder if I will get the sofa - I'll let you know. NEW - I just got my sofa!! The product is beautiful and excellent quality! Yes it was a long long wait, but the team at Leather Furniture Expo really did right by me. Gave me a good discount because of the unusual wait and let me pay on delivery. I am updating to 5 stars because they listened to the concerns of the customer and worked with me. I will definitely come back and would refer to a friend.

I had a great experience ordering my furniture. I was a little apprehensive ordering a leather sofa online without seeing it, but the end product is wonderful. I received weekly updates of the progress and was communicated with regularly when delivery neared. While it took a couple of months to receive, this was addressed upfront and was well worth the wait. I would definitely recommend Leather Furniture Expo to anyone I know.

Have ordered several leather sofas, etc. from Leather Furniture Expo and am happy with every item. Their delivery and customer service are first rate, and the furniture is beautiful, well-made, and durable. Much better than local furniture stores.

Amazing Natuzzi leather and quality of furniture. The price I paid for Natuzzi in 2019 is the same price I paid back in 1992 for Natuzzi at Montgomery Wards in Houston! Guess what.......the 2019 leather quality is higher than the Natuzzi set I bought from MW over 25 years ago! GREAT! You can not go wrong here. The 4 month wait is worth it! Delivery was great too! LEATHER FURNITURE EXPO FOR THE WIN!!!!!!!!!!!!!!

Great overall experience in product quality as well as shipping and delivery! I would highly recommend purchasing from this company. Customer service of the delivery team was exceptional. Friendly guys who were knowledgeable and had obvious experience. The communication over the ordering period was also exceptional. With large purchases like the inventory provided, it was great to feel in the loop with the product's status. Product quality is top notch. I've received numerous compliments and have always been personally excited to look at and use my new couch. I'd recommend ordering a swatch before placing your order. I would highly recommend!

I knew I wanted to invest in a leather couch, but when I went to the local furniture stores, it was either fake leather or the least quality leather option at really high prices and I didn't really know the difference just could tell by seeing it. I went online to research about leather furniture and found several sites that detail hide, thickness, who the manufacturers are and if they are bottom of the line quality or top quality. Really, there are a handful or so of the manufacturers making furniture, especially leather, so I knew what I wanted. After months of researching and comparing prices both online and at local store, I found Leather Furniture Expo. They have a huge selection of furniture, but what I really liked was the fact I could customize the leather with color and quality grade so I knew it would be exactly what I wanted. I priced it with a local store and Leather Furniture Expo came in over $600 less. I was able to get free white glove delivery and a 5 year warranty. The couch is really solid and actually better than I had imagined. I am going to wait until Black Friday to see about getting a chair and ottoman. The communication and the delivery service was great. I could see from Leather Furniture Expo the status of the build and then I received a call from the Delivery Company a week before and then several calls that day updating me with times. The guys made sure I was happy with the product and delivery. Excellent products, Excellent Customer Service, they have a repeat buyer with me!