LeanmedsReviews of leanmeds.com

Terrible customer service! They charged me for products that they didn’t deliver. When I contacted them regarding a refund they said they can’t do a refund for products that were delivered and received. They never delivered the products and they take weeks to respond to emails. I submitted a dispute to my financial institution and am hoping they will resolve this issue. I don’t recommend anyone use this scam provider.

My appt was right on time and the nurse I had was very attentive and professional.

So far, so good. Prompt and on time.

This company helps that you can cancel anytime, no questions asked. Well, I placed an order for 6 months worth of meds. I sent in the health form they requested. A few days later I've had an emergency come up and I cannot afford to be paying for this, so I reached out to request a cancellation and a refund. Now all of a sudden they are saying because I didn't reach out to them within 72 hours, they are refusing to cancel my subscription and won't give me my money back. Nothing was said about canceling within 72 hours. I've disputed it with my credit card and I don't know what kind of crap they sent them but that did not work. I even sent them a screenshot where one of their text Representatives told me that as long as I call them before the medicine ships, there should be no problem. Well, there's a problem. They still won't give me my money back. Make sure you steer clear of this place.

I paid for a full year of membership at 69$/ month for compound glp-1. What I expected was medication and a care team I could actually talk to. What I got was a string of automated status emails. First “ processing” then “delayed” , and never anything more than that. The frustrating part wasn’t just the wait, it was that there was no one on the other end. I had real question about dosage before starting glp-1, which anyone taking these medications knows is not something to guess at. Every attempt to get answers hit the same wall: a auto reply promising a human within 24 hours, followed by nothing for days. The phone numbers listed for support didn’t get me anywhere either. Now I am paying monthly for a service I cannot use and cannot cancel though the company, and cannot get a single person to respond to. I’ve moved on to disputing the charges with the bank since that appears to be the only channel that gets a response . If your weighing whether to signup , my advice is to be cautious about committing to a year and paying in advance. Confirm you can reach a real person and get medial questions answered before you hand over any money. Because after the fact, it may be too late.

If I could leave a zero star review, I would. I wish I had read reviews prior to purchase. Just as others have mentioned, communication is lacking and they say that the provider will review your chart and make a decision within 24-48 hrs. Well, I am currently at the almost 100 hr mark and nothing. My emails have been unanswered. I was finally able to get in contact with customer support and the young lady who helped was nice but informed we she would have to escalate a ticket to a provider to review and prescribe my meds. I asked her how long that would be. She stated within 24 hrs. I am holding my breath. I then asked for a refund of my almost $400 dollars I paid over 4 days ago and she informed me that their policy is if you have filled out an intake and it has been sent for review that they will not refund you. I then asked to speak with a manager and she told me that there was currently no one to take my call but that she would put in a ticket requesting a manager call me. I asked when that would be...48-72 hrs. I am not at all convinced that any of this will happen. I am beyond frustrated with myself that I did not check reviews and am now out a lot of money.

These guys are the ultimate hoax! I ordered the meds two weeks ago. Nothing! I have repeatedly called, and been gaslighted by their staff. Every time I speak to someone, they tell me they are "escalating." God only knows if I'll ever get my money back. Don't do it. Don't order from these people.

Same horrible treatment Alt RX is Leanmeds …July 27th -Aug 31st still no call backs no meds ever shipped and have my money They are liars and cheats and the worst customer service. Missed appointments using the line they will call me back within 24-48 hours.. 28 days. I actually waited 28 days calling with missed appointments before speaking to a "whitecoat" So I received a refund finally signed up with Lean Meds , same crap never called me this morning. I have been calling and writing all day... NOTHING!!!! Same company. I am now on hold going on 58 minutes to speak to whitecoat which I was told she couldn't transfer me too. I told her I would wait all night. Same company pulling same pranks .. Now I'm over a month without meds and have to START OVER AGAIN. I was at 12.5 How can they continue to be operating like this. I have called an attorney, The GA Insurance commissioner just to report them and the Governor in the state of Colorado.. Next the Better business bureau. I will get on Linked In, Facebook and every other platform to get the word out. I honestly think this is the worst company every dealt with in my 45 years in customer service. Liars Cheats ripping off and threatening to keep our money..