LeanmedsReviews of leanmeds.com

Company is an absolute FRAUD and SCAM!!! BEWARE!!!! Their so called payient portal is basic and doesn't function. They have no chat or conversation history. It's another overnight pop up brand thats the same as AltRx and TrinityMeds (Google the parent company). They keep spinning up these new companies because of all the complaints and reporting to FTC, BBB, and FDA. Placed an order from them and days went by with nothing and had to send repeated emails, only when I notified them to cancel and I was contacting the bank did they respond with a link to cancel. I then asked about the timeframe for a refund. No response, Filed a Better Business Bureau complaint and FTC complaint to which LeanMeds replied their policy is once a customer enters their payment information and clicks submit, you are not eligible for a refund because of the "time and effort" to create a profile. They claim you can only cancel future orders. They then replied to the BBB complaint alleging they had contacted me and provided the order details and tracking number of the shipment. I went in and took pics of the portal showing absolutely nothing had taken place on my file, I had never spoken with any Doctor and under the "Orders" tab, No Orders was in clear view. I provided the evidence to the BBB and FTC to further investigate. I have conta ted my financial institution and they are handling the dispute and stopping payment. DO NOT GET CAUGHT IN THIS FRAUD AND SCAM!!!! I have switched to Collective and only pay $69/mo, got immediate service, great communication, a patient portal that works and tracks. I wish you could upload screenshots or files because Monday, 9/21 the BBB followed up and shared that LeanMeds had now become unresponsive to their contact attempts. I replied to TrustPilot and shared all relevant information, Leanmeds is just scrambling to cover themselves. Run a BBB scam tracker search for yourself.

I've been waiting a week for the meds and still don't have them. Their site states 2-3 days you will receive the meds. I tried calling to see where it was, and you are put on permanent hold. Waited 2 hours, and no one ever came. They send you an email every stay stating there is a delay, but no other details as to when you will receive it. Stay away and learn from my poor experience.

Absolutely horrible. More expensive than other options, but they stated 3 month supply in one shipment which was necessary for my travel schedule. As soon as they charge my credit card they say shipping every 4 weeks. Won't work. I won't be here. No refund. Can't cancel. Said they would pause, but now shipping. Ignore emails. Did contact call center and they said they would pause. But no. I'm fighting through credit card, but despite the advertised "cancel anytime" there is fine print that says "no refunds." You can cancel, but you will be charged.

My husband and I signed up. Took over a week for an appt for the consultation with the doctor. Keep getting delay emails. Their customer service does not respond to emails correctly. My husband received one addressed to Renee and it didn’t address his issues even. I called their 8005551234 number and it’s all Medicare scams or they hang up on you.

Fraudulent website. Do not trust. Website stated one medicine and didnt honor what they stated. When I requested refund they refused

My mother signed up for a 12-month membership at $69/month. After she paid, all she got was automated emails saying her prescription was "processing," then "delayed." No one ever actually contacted her, not by email, not by chat, not by phone. When she tried to reach a human, it was a dead end. The autoreply promises a response within 24 hours, but days went by with silence. The customer service numbers don't work. One wouldn't connect at all, and the other rang through to a completely unrelated business. So she's locked into a year-long commitment, out the money she's paid so far, with no product and no way to talk to anyone. We're now disputing the charges with her bank. Based on our experience, I can't recommend this company. If you're thinking about signing up, especially for a 12-month plan, be very careful before handing over payment, because reaching a real person afterward may not be possible. Has anyone here tried it? I’d love to hear about your experience with the company or GLP in general. Like what kind of results, side effects, cost, can I expect. Also is there anything I should do on my end to prepare before I start taking the injections?

I did get my prescription; however, it seems watered down, and it does not have the B12 that I requested. I am contacting my bank to not pay any more to this company. I am grateful that I did only order 1 month's supply, so I am not out that much money. I will be going back to my previous provider. I keep getting emails saying that I need to set my appointment for my coaching, but it doesn't let you. Then I tried to call one of the numbers that was provided, and it is out of service. The other number, 18005551234, I should have known then. This company is a scam and should not be allowed to continue advertising.

Wanted to put this somewhere in case anyone's searching before they hand over money. My dad signed up for a 6 month membership with LeanMeds at $73/month for compounded GLP-1. He paid, and then basically nothing happened. Just automated emails saying her prescription was "processing," then a while later "delayed." Nobody ever actually contacted her. No email from a real person, no chat, no call. When he tried to reach a human it went nowhere. The autoreply says someone will get back within 24 hours and then just... silence for days. The customer service numbers are useless too. One wouldn't connect at all and the other rang through to a totally unrelated business. So now hes locked into a long plan, out the money he's already paid, with no product and no way to talk to anyone. We're disputing the charges through her bank now, which honestly seems like the only thing that actually works with these people. Just be really careful about paying upfront when you can't confirm you can reach a real person.