LD ProductsReviews of ldproducts.com

This is a dishonest business that is best avoided. The business is based on providing generic ink and toner, but they frequently misrepresent which of their products will fit your printer. All complaints aremet with an offer to replace the product that does not work, yet without fail the replacements are the same incompatible item. When asked to send something that works instead, they say it is against policy to replace an item with something different. They will offer a refund to get you off the phone, but the checks never arrive. IRL a local Attorney General would shut them down. The get away with this pattern of criminal behavior because it is the internet.

I have been dealing with LD products for many years. Not once have I ever had a problem. Great ink toners, good prices and fast shipping. I am a very satisfied customer.

BEWARE using their inks. Not only does it not work after HP updated firmware restricting 3rd party inks, their ink BRICKED my brand new printer into a error code cycle that can't be fixed. My near $300 printer became trash. Customer service is a joke. I ordered the ink in Dec 2021, it took over a month to get it, and I'm still fighting for a refund. They won't provide a return label to return their junk items. I keep getting the run-around treatment. Therefore I'll dispute the transaction. STAY FAR AWAY if you don't want headache and huge losses! If you buy from them, be ready for a broken printer and be ready to fight for a refund.

On November 16, 2021 I ordered a large number of printer ink From LD Products. When the order arrived, I was short one yellow ink cartridge. I wrote and called to complain, but all I got was "WE'RE SO SORRY". After waiting a couple of weeks, I called again. They assured me that they would send the cartridge. Today which is December 20th, 2021, I received an ink cartridge for my printer. Everything was fine, but the color of the ink cartridge was BLACK. This isn't the first time this company has screwed up my order. They seem to send whatever they want. I asked what they had working in their shipping department and suggested they hire AMERICAN workers that can read, write and understand "ENGLISH" instead of the New Dehli type Indian that I can never understand even though they swear they're speaking English. In conclusion, I told them that I will no longer do any business with them. Hope whoever reads this has better luck with LD Products,.

I was using this site ,but from my last order i had problems with return they didnt provide me return label for my ink ,i called next day of my order to cancel those two cartridges and customer service rep told me he did it and i will not receive those two product but some how i got charged for it and received the product but cant make return for it . I will suggest people to use different sites for your ink there are much cheaper and better service in the market .you can find half price cartridage on amazon ,walmart etc .but from now i will never return on this ld product company anymore

I ordered cartridges from LD that came in a box with no name. When I called LD to tell them I preferred LD, they said they were all out and so this is the ink that I get instead. They said they couldn't do anything about it. Do not order only want an LD product, because you may not get it!

Stay away from this company. Cartridges would not work with my Epson printer. The customer service response was to tell me not do to software upgrades on the printer. Terrible support.

Aldrig har jeg oplevet noget mere bureaukratisk og reaktivt en organisation. Meget ødelæggende for den samfundskontrakt vi har mellem borger og stat og det er bekymrende. Dette har ikke noget med de reelt ansatte at gøre, men ledelsen og ligegyldigheden overfor de kunder som LD fonde reelt burde betjene. Der er desværre ingen pressionsmidler eller ønske om at ændre adfærd fra LD fondes side.