LD ProductsReviews of ldproducts.com

When searching for ink prices, LD Products will be the lowest priced option. However, you get what you pay for.... They sent me the wrong order, customer service did correct this. I did not immediately need the ink, now a few months later one cartridge does not work. This has happened a couple of times now and this is my final order with LD. Now needing ink I placed an order with Staples. It was fast delivery and much higher quality product for 1-2 dollars more. If you want cheap and might not work, use LD Products. Otherwise, look at other options.

I have to start with the fact that I ordered these in September '23 but didn't really need to open them until end of November/beginning of December, so I never opened them to check them. There was a good sale at the time that I didn't want to miss. Moving on..... I have to agree with most of the reviews that I was scrolling through. I've been ordering from LD for many years. The toners have been wonderful and usually last me almost a full year, even running invoicing and multiple other printing for our business. I usually run out of black the most but when I order, I go ahead and order all 4 colors as a set because it's cheaper. I've had to order replacement toners 3 times in the last year and I've noticed that the colors aren't as vivid. This last black one that I put in, prints almost like a dark gray instead of black. When the time came for me to finally need to open the box of 4 colors (I needed the black and magenta the most) I found Canon ImageClass MF644 black, cyan, yellow and the magenta was a Brother toner. Of course the magenta because I needed that one the most, as the last toner I bought in July has been printing about a 3/4" line of pink all down the right side of my papers. I too called the customer service line 3 different times on 3 different days and left messages with a call back number because that's what it automatically prompts you to do. No call back to date. I hate to have to part with this company but it's almost to the point with them that instead of saving money, I may as well just spend the extra at OfficeMax. It's sad because I can get the all 4 color set of toners from LD for the same price of just one black toner at OfficeMax. The search is on for a new toner replacement company.

Product took over a month to deliver and it arrived in a plastic bag. All the boxes inside were crushed. Customer service never picks up and never returns messages.

After reading the reviews I am skeptical. I ordered cartridges but it did not give me the discount. I called and no one was available to answer the phone. Sent email message requesting discount be applied to my order. Still awaiting a response. Final rating TBD.

I ordered cartridges from LD that came in a box with no name. When I called LD to tell them I preferred LD, they said they were all out and so this is the ink that I get instead. They said they couldn't do anything about it. Do not order only want an LD product, because you may not get it!