LD ProductsReviews of ldproducts.com

Had an issue with one of the toners from them not working, and they replaced it without issue. Very kind people and were willing to address my issue with professionalism. Also, their ink/toner is at a great price and is of great quality.

I ordered the company's version of black and color ink for my printer. Unfortunately my printer wouldn't recognize that I had the cartridge in it because it was a 2-piece ordeal where the cartridge had to sit inside of a shell to make the full cartridge that goes in the printer. I returned them both because they were of no use to me. I only opened the black ink and never touched the color ink. LD Products only refunded me for the black ink return and not the color ink because they said I returned the wrong ink. I went back and forth with customer service letting them know I returned what was sent to me. When they finally sent me pictures of the cartridges, I was able to visually confirm that those were indeed the same color cartridges they sent me. I knew that because the cartridges were pink. They are the only company that I have ever received pink cartridges from. Rather than admit that they sent me what they are calling the wrong cartridges and refunding me my money, they basically accused me of keeping thier ink (which won't work in my printer) and sending them some other ink. How that makes any sense is beyond me. Why would I PAY MY OWN MONEY to ship you back unopened colored ink that I could be using if it were not indeed the same ink that you sent me? At the end of the day I let them keep the money because I'm not about to stress myself out to continue carrying out a back and forth with you. Terrible service....terrible company. I will never order from there again, and I reccomend that you don't either. I'd rather pay an arm and leg purchasing directly from Cannon for the 2 drops of ink that be in the cartridge, than to order from LD Products again.

Ordering was easy but I only received 1 of the 4 ink cartridges that I had ordered AND paid for. I'm assuming that LD had put 4 boxes of ink cartridges into this envelope when they mailed it, but this was a thin flimsy envelope. These cartridges should have been mailed in a box instead of this flimsy envelope. This thin envelope was torn open which left only 1 ink cartridge in this torn open envelope when it was delivered to me. USPS was the service. I am very upset about this.

Good price, fast delivery.

Got what we needed. We're OK.

EXCELLENT SERVICE. TOOK CARE OF MY ISSUE IMMEDIATELY. THANK YOU

I received great deals on ink for my printer and I have always received quickly.

Had a problem with my Brother printer reading that I was out of colored ink. When I pulled the little containers, they all had half left. Called 123Inkjets, and they not only sent me three new colored containers, they also gave me a genius work around for the next time that happens. Talk about service! I won't be buying my ink anywhere else.