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great easy good communication for…
great easy good communication for delivery

We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.
Layla Grayce (laylagrayce.com) has 735 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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great easy good communication for delivery
Abby
Disregard any ship dates on their website. What should have taken 20 business days max for my order has turned into 6 weeks. I chose this site to order from specifically because my product was in stock and they ship dates listed would have it here when I needed it. Unfortunately will not be arriving when I expected.
Response from Layla GrayceSep 9, 2024
Good Morning Abby, I'm so sorry for the delays you've experienced with your order for the Glenview Sideboard. I understand how troublesome it can be to have an order delayed. After discussing with my orders team, it looks like an error was made and your order was not processed as quickly as it should have been, which caused a delay with having your order shipped. I do see here your order has left the warehouse and our carrier has scheduled a tentative delivery date for the week of 9/23. I will have a supervisor reach out to you directly to discuss the issues and assist with the delay. - The Layla Grayce Team
NH
Received a credenza and it was damaged during delivery. I contacted Layla Grace and no problem to replace the item. Customer service is amazing.
Response from Layla GrayceSep 6, 2024
Thank you so much for your review! We're sorry about the delivery issue, but we're thrilled our team could help make things right. Your kind words mean the world to us! Enjoy your new credenza! - The Layla Grayce Team
Jamie
Fast shipping, item was exactly as shown. Love it and will buy from you again!
Response from Layla GrayceSep 6, 2024
Thank you for taking the time to leave us a review Jamie! We hope you love your new wall mount. Please come back and shop with us anytime : ) - The Layla Grayce Team
Janie
Beautifully packed. It’s a great looking mirror & we get a lot of compliments on it.
Robin
Great quality and service
Response from Layla GrayceSep 3, 2024
Thank you for your review! - The Layla Grayce Team
Stephanie
Horrible experience. Item damaged and customer service not addressing.
Response from Layla GrayceSep 3, 2024
Good Morning Stephanie, Thank you for taking the time to let us know of your situation, I sincerely apologize your experience has not been up to par. Speaking with customer service, I see that you initially notified us of the issue on Friday (Aug. 30th) and we started the claims process the same day. We were closed yesterday (Sept. 2nd) for the holiday so we had not had the opportunity to further process your claim. I will help ensure that this gets pushed along as quickly as possible for you. - The Layla Grayce Team
Dawn L.
They have the best prices on this compared to anyone out there. Fast shipping, packaged very well. Loved everything about it!!