LayinsunLayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer.We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.
Layinsun (layinsun.com) has 246 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Allison M.
We love our new patio set! We wanted something fast so we went to Lowe’s to grab what they had in stock. It wasn’t great, and they wanted about $750 for 1 couch on clearance. So, we took a chance and ordered this set and hoped for the best. Our patio furniture came quickly, and it is exactly what we wanted. It took our backyard from abandoned to our favorite hang out. So happy with this set!
AG
We just received our 6 piece Traditional Patio Furniture Set with 2 Wicker Armchairs and Fire Pit Table. The loveseat was a nightmare to put together and the holes do not line up and therefore the back won’t tighten up so it is loose. You can see the screws in the front of the loveseat because they won’t screw in either because there are no threads. We tried the armchairs and they can’t even be assembled because there are no threads to be able to screw together. I can’t reach anyone in customer service via email and the phone number provided is in China. No one will answer chat either. Not sure what to do at this point. All of the reviews seemed to good to be true so we feel like we have been had!!! Help!!! I will update if we they take care of our issues. I don’t trust another set so I want a refund!
Response from LayinsunAug 11, 2025
If you have any problems with the products you receive, you can contact our after-sales team at Service Email: [email protected], we 'll solve the problem for you LayinSun service team
Karen
Nice outdoor furniture set's I ordered two sets for a large area and it was a lot of screws but not hard and fairly quick. They look great and are very comfortable
John J.
Great value for the patio furniture. Good quality and very sturdy. I ordered the custom sectional and liked it so much I went back and ordered more pieces. Shipping was fairly fast also. 5⭐️
Plant G.
It’s one thing to appreciate a good product at a good price, and it is entirely another to recognize a coordinated effort to ensure customer service when something goes wrong. While there were some minor manufacturing defects, LayInSunwent the extra mile in replacing the items reported, and we are extremely pleased with a beautiful outdoor set to enjoy our garden and outdoor spaces. Beautifully designed and easy to use/assemble. Thank you so much for everything!!
Response from LayinsunAug 11, 2025
We are very sorry to have caused you a bad shopping experience. We replied to the email you sent us on July 31st on the same day and provided you with a solution, but we haven't received your reply yet. We haven't ignored you. You can check your email, or we will send you another email Please don't worry. We will definitely solve your problem LayinSun service team
terry V.
Furniture was very nice and relatively easy to install
Robert
Great product at reasonable price.Great look and comfortable.
Brad J.
Absolutely love how easy these were to put together. I was by myself and it took 45 minutes for all 5 pieces. They are very comfortable and perfect for my patio. 4 stars instead of 5 because I wish the cushions were a little taller on the chairs.
