LawnGuruReviews of lawnguru.co

Service: Lawn mowing & maintenance Critical: Professionalism, Quality, Responsiveness, Value This company seemed like a great idea. DON'T RISK YOUR PROPERTY DAMAGE! They don't take responsibility for the people who work for them, they hire contactors. The contractors barely respond and they also take 0 responsibility for their actions. They did our lawn a hand full of times, no one else touched our property. The last session, they sliced our entire screened in porch open((which was when I ended service)), they shattered 3 of our sprinkler heads, we just found the casing for our internet cable is shattered as well((never was before)) not to mention, they cut the grass so short that the lawn cooked in the heat, now in dealing with a ton of property damage and a half dead lawn. I have NEVER delt with someone so unprofessional in my entire life. On top of all of the issues, the contractor responded to me with this, "We didn't break anything" the over head company, lawn guru said they aren't responsible for anything. Tell me how this is even remotely legal? They did no investigation into what our complaints were, I wish I could give a negative rating, this company is a complete hoax, don't trust them.

Lake nona, Florida. John came out once to cut the grass and was in a schedule of every other week. Came out once. The next time he took a pic of the yard and posted completed, however literally did nothing. We cancelled our service with them. Got desperate bc no one else could come out so we signed up with another person, Naim, for a one time cut. He said he would be out that day. He messaged daily said they were running behind. On day 4 he said the equipment was broken. Worst service and company ever. We just moved here and our lawn mower is broken so poor luck for us all around.

Do not use Lawn Guru! Our provider used to do a decent job but then started using a zero turn mower on our property. This left the grass looking terrible and one of our sprinkler shut off valve covers was run over which popped it out of place and then he cut it up into dozens of sharp piece which are littered throughout our lawn where my son plays. I notified Lawn Guru and they said the damage was “not in line with any service provided by Lawn Guru or its providers”. Are you kidding? I sent them pictures of the cover clearly cut up and pictures of how bad the grass looked but they said they wouldn’t do anything about it. Don’t use these people, if you have a problem they’ll leave you to deal with it.

Horrible service from Jamie and Will in Phila. They were supposed to start in late March, never started until April. When they did finally arrive, they left bales of uncut grass all over my lawn and just drove off leaving me with a mess. Then they started being late, 18 days without a cut, and then 19 days. But, the worst part is sending this girl out here in the pouring rain, who told me she had 12 more grass cuts to do in the rain. Horrible, beyond words..I had to leave them.Dates they were here 4/10 ,4/28, 5/17/ 5/31

I hired Lawn Guru to cut my lawn while I was on vacation. I had two major problems. First, I came home to a broken gate/fence. When I called a fence repair company they immediately said this was caused by your lawn service people (I called three companies) When I contacted Lawn Guru they asked me to send pictures. Upon receiving the photos they told me I hadn't reported the damage soon enough. When told we had been I vacation they responded with the damage wasn't cause by them. So, I'm left with a repair bill. Secondly, the second mowing was to be done while I was still on vacation. The same person was sent out, he sent pictures of a street that wasn't mine with no photo of the lawn. On the app it said he had been at my property for TWO minutes but charged me for the mowing. Beware of this company. They are not at all selective in who they hire.

God I wished I had read all these reviews before wasting my time with this company. Multiple no shows, tried to tack on $5 extra for a "guaranteed service day". One provider showed up with a push mower in the trunk of his car and never cleaned up clippings. Every little service is extra, even trimming weeds with a trimmer around bushes (a separate service). Avoid this company AT ALL COSTS

Terrible, person showed up a day late and only mowed half the lawn, and the half that was mowed looked worse than any lawn I ever mowed as a kid. Then they wanted to send the same vendor out to fix it instead of assigning me a new one. Finally did get a new one, who then dropped the job the day of service, then the old vendor accepted the job again even though I blocked them in the app. DO NOT USE THIS RIDICULOUS COMPANY.

I had a great experience with lawn gurus. Maybe I just lucked out. I found the site easy to use, I was quoted a price. This was very early on a Friday morning and my bid was accepted within a few hours. My lawn professional came the next day as scheduled and did a great job on my really overgrown yard. I will be having Marquias come out every other Saturday. He was so polite and such a nice guy. I was contacted that afternoon via text asking if everything was okay.i messaged back and forth. It did not seem to be a chatbot. I am more than pleased!