LawnGuruReviews of lawnguru.co

Hired them while I was out of town for 3 months. First provider showed up once then didn't and then quit. Next provider showed up but only cut half the yard. Posted a picture of the yard half done. Tried contacting customer service but you can't talk to anyone. Everything is done by text or email. Kept telling me to sent pictures even though they knew I was out-of-town. No field supervisor to go out and look at the property.

If I could give zero stars that’s what it would have been this place is the worse and very unprofessional had 2 guys to come out stated that I pay them through cashapp and not the lawn guru because that’s how lawn guru pay their pros well paid them and the job never got done they guys stated they would be back out due to the rain they had to wait till the next day well next day came and the job still never got done up till today the job is still incomplete but they took my money and never refunded me or came back reached out to customer service and they told me wasn’t anything they could do…BEWARE of these kind of people working for lawn guru also had a bad experience before then they charged my card and stated the pro would be out the same day well he never came out stated because I had a fence and he would have to come back never seen him till 2days later I should have took note the first time when they charged my car for service that I didn’t get till 2 days later but I thought it was just a little hiccup turns out to be that this company is who they’re seem to hire just anybody these people are scams you better beware before using these scammers!

The best thing I can say is the company responds to texts. Other than that, I’m going on 3 weeks and no one has come out to cut the lawn. They charge my card like clockwork and tell me someone is on their way. Then no one comes. Again. The first group they sent out did actually show up. They cut down the flowers in my front garden and it’s been downhill since then. My grass is at least 6 inches, they’re taking money out which they DON’T refund, and no one shows up. Do not recommend this company at all! Taking money for work you don’t do is theft. They ask here for dates of experience but only let you choose one. These people have been no-shows the past 3 weeks. They suck.

I noticed the "crew" didn't edge on a visit, but figured they would catch up (they'd been doing the place bi-weekly for about 3 months...decent job). Then I went away for a week, came back and they'd never shown up for next cut. Contacted Lawn Guru and despite pictures was told "you only have 48 hours to complain". Like grass will grow up to foot high tassles in a week. AVOID them I've noticed all the bad places turn off google reviews.

Guy never showed up. Paid for choose my day. Crickets after messaging him. Would not recommend!

Unspeakably bad experience They came three days late for the first mow. Mowed 3/4 of the lawn and left. Refused to answer phone calls, texts and emails to send someone out or refund. THEN, emailed me saying my next mow was tomorrow (just four days after the first one). Still have not refunded me or cancelled my weekly service

Started April 25 th. Cancelled June 14th. Extremely unreliable. Then cut my grass 2 days late of my scheduled day and cancelled my next week cutting because that’s their policy if it’s late. This happened twice. 11 days in between cutting. Every week they claimed weather delayed them. I wouldn’t ever use this service.

Would not recommend this company. I gave them 2 stars since I did get one cut although the provider arrived 10 hrs late. The next week he was a no show. No call, message nothing. I messaged him the next day no response. I should have read reviews first. I’m working now to cancel all services they require a two cut minimum commitment which is ridiculous with such unreliable service.