LawnGuruLawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services.Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes.Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
LawnGuru (lawnguru.co) has 427 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Audrey
I thought this, lawn service was performed, well, I was pleased, Thank you
Response from LawnGuruOct 16, 2026
Hi Audrey, thank you so much for taking the time to share your review! We are thrilled to hear that you were pleased with your lawn service and that your yard is looking great. We will be sure to pass your kind words along to your provider so they know their hard work was appreciated. Thank you for choosing LawnGuru!
Toytoy
Untimely completion of project. Poor customer service
Response from LawnGuruOct 16, 2026
Hi Toytoy, thank you for sharing your feedback with us. We are so sorry for the delays you experienced and for the frustration it caused. Timely service is always our goal, and we completely understand how disappointing it is when unexpected equipment trouble or scheduling delays disrupt your service timeline. We never want to leave you feeling unsupported, and we want to ensure your concerns are properly addressed. Please reach out to us at [email protected] so our team can assist you directly and make things right.
JOAN M.
At first everything went well. However weedeating was not always done when it should’ve. There was a mixup when some c dropped me. Eric now does a great job
Response from LawnGuruOct 16, 2026
"Hi Joan, thank you so much for taking the time to share your review! We are so glad to hear that Eric is doing a great job and taking fantastic care of your yard. We appreciate your feedback regarding the weed eating and routing mixup. We are thrilled that everything is running smoothly with Eric now, and we will be sure to pass your compliments along to him so he knows his hard work is appreciated. Thank you for choosing LawnGuru!
Gene G.
The lawn looks great
Response from LawnGuruOct 15, 2026
Hi Gene, thank you so much for the 5-star review! We’re so glad to hear that your lawn is looking great. Taking pride in a fresh, clean cut is what we’re all about! We appreciate your support and look forward to taking care of your yard on the next service!
Jaden
No one ever came to mow my lawn and I’ve received no follow up from the company regarding an effort to schedule or give me a refund for the service I paid for.
Response from LawnGuruOct 15, 2026
Hi Jaden, thank you for sharing your feedback. We understand how concerning it is to experience a scheduling gap or communication delay. This is not the experience we want you to have, and we want to make this right. Please contact our support team directly at [email protected] or reach out via live chat between 8:30 AM and 10:30 PM EST so we can locate your account, review what happened, and work toward a solution immediately.
Lonnie
I never got somebody to come out to cut my grass. There was a guy that was supposed to come out, but I guess his equipment failed. I went to customer care through Lawn Guru. They set me up with somebody else and he never came out.
Response from LawnGuruOct 15, 2026
Hi Lonnie, thank you for bringing this to our attention. We know how frustrating it is when a lawn care service doesn't go as planned, and we're so sorry for the hassle and inconvenience this caused you. We want to get this sorted out right away—please email us at [email protected] or reach out via live chat on our website or app (available daily from 8:30 AM – 10:30 PM EST) so we can review what happened and assist you directly.
Marlena
My first and only time using this service was very unsatisfactory. I requested to have my yard cut and the person that was supposed to cut it didn't show up plus the money was taken out of my bank account. Service was not complete!! I had to wait a couple days before someone else showed up. The yard was butchered. It had patches of grass not cut throughout the yard, it was not trimmed because the weed eater broke, nor was the grass debris blown from the sidewalk. The cutter said he would come back the next day to finish but never showed. I was very displeased because again money was taken out of my account for extremely poor service. After going back and forth writing emails, sending pictures, and contesting the price with my bank, I was finally given half the payment back a month later. I was so frustrated and disappointed because my dad had just passed and he always kept the yard cut. Through this experience I won't use this service ever again!!
Response from LawnGuruOct 16, 2026
Hi Marlena, thank you for sharing your feedback, and please accept our deepest condolences on the loss of your father. We are so truly sorry for the additional stress and frustration this situation caused during such a sensitive time. We want to clarify what happened with your payment and refund. When a provider is en route, the app places an automatic authorization hold to confirm funds, which is released if a service is canceled. While our team offered a complimentary fix it service to correct the lawn, we respected your preference for a refund instead. Our support team attempted to process that refund directly and reached out to you to finalize it, as direct refunds are much faster than bank disputes. However, because a chargeback was initiated through your financial institution, the funds were held by the bank while the dispute process took its course. We always strive to deliver a seamless experience and resolve issues as quickly as possible, and we are deeply sorry for the frustration this process caused you. If you ever have further questions or need additional assistance, please do not hesitate to contact us at [email protected].
Roslyn
The full yard is not being mowed. bushes in the back is growing again. I need a new mower.
Response from LawnGuruOct 15, 2026
Hi Roslyn, thank you for taking the time to share your feedback. We are sorry to hear about any confusion regarding your recent service, and we want to make sure your yard looks its absolute best! Standard lawn mowing services cover mowing the grass, edging, and blowing off hard surfaces, but bush trimming is an add-on service that can easily be requested separately. We would be happy to help you get bush trimming scheduled and set you up with a new provider for your regular cuts moving forward. Please reach out to us directly at [email protected] so our team can update your preferences and get this taken care of for you!
