LawnGuruReviews of lawnguru.co

Response from LawnGuruOct 19, 2026

Hi Mike, thank you for taking the time to leave us a review. We're really sorry that your experience wasn't up to LawnGuru standards—we take feedback like yours very seriously and want to ensure you're taken care of. Please send an email to [email protected] including your account info and property address so we can look over your account details and work on a fair solution for you. Our team is standing by to help! 💚

Response from LawnGuruOct 19, 2026

Hi James, thank you so much for the awesome review! We are thrilled to hear that your lawn looked great and that you were so pleased with the results. We would love to help you out while your mower is down! You can easily book your next service right through the LawnGuru app, or feel free to reach out to us at [email protected] if you need any assistance getting scheduled. Thank you for choosing LawnGuru!

Response from LawnGuruOct 18, 2026

Hi Gary, thank you for taking the time to leave us a review. We deeply apologize for the scheduling delay you encountered—waiting on a rescheduled service is never fun, and we completely hear your frustration. Your experience highlights an area where we can do better, and we're actively working to ensure more reliable timing moving forward. We see that your service is now complete, but please don't hesitate to email us at [email protected] if you need further help. We appreciate your patience and support! 💚

Response from LawnGuruOct 18, 2026

Hi James, thanks for taking the time to leave us a 4-star review! We’re so happy to hear that almost everything about your service has been great. We hear you about the grass clippings and want to make sure the issue is addressed. Please reach out to [email protected] or message our live chat team (8:30 AM–10:30 PM EST). We’d be happy to update your property details so your provider knows to blow grass clippings away from your car going forward.

Response from LawnGuruOct 17, 2026

Hi Mr. Ankit, we’re sincerely sorry to hear about your experience and understand how frustrating it must be to feel that your concerns remain unresolved. We appreciate you bringing this to our attention and would like the opportunity to look into this further. Please reach out to us at [email protected] or connect with our live chat team through our app or website, available daily from 8:30 AM to 10:30 PM EST. Our team will be happy to review your concerns and assist you further.

Response from LawnGuruOct 17, 2026

Hi Kim, thanks so much for the 5-star review! We love hearing that your provider always leaves your lawn looking its absolute best. Knowing you’re happy with the results means a lot to our team and our pros. We’ll be sure to pass along your kind words to them! Thanks for choosing LawnGuru, and we look forward to taking care of your yard on your next visit!

Response from LawnGuruOct 17, 2026

Hi Janet, thank you so much for taking the time to leave us a 4-star review! We’re delighted to hear that you’ve enjoyed a reliable, on-schedule experience with LawnGuru. Regarding extending your service through November and arranging for leaf mulching, we’d be happy to help get that set up for you! Please reach out to us directly at [email protected] or connect with our live chat team via our app or website (available daily 8:30 AM – 10:30 PM EST) so we can update your account or service preferences and assist you promptly.

Response from LawnGuruOct 16, 2026

Hi Curtis, thank you so much for taking the time to share your feedback! We are thrilled to hear that you love the overall quality of our service, but we are so sorry for the frustration caused by the missed front yard cuts. Safety is extremely important for our providers when active pests or bees are spotted, but once an issue is treated, we want to ensure your entire lawn gets taken care of as scheduled. Please send us a quick email at [email protected] so our team can check on your account details and help make sure your future services run completely smoothly.