La Vinothèque Reviews | Read Customer Reviews of lavinotheque.com

La Vinothèque Reviews | Read Customer Reviews of lavinotheque.com

La Vinothèque reviews

612 approved reviews, newest moderated first

BeBe
Feb 27, 2021
Awesome wines!!
Awesome wines!!
Response from La VinothèqueFeb 28, 2021
Thank you very much. It has been our pleasure to serve you.
Report
Joyce G.
Feb 26, 2021
I would recommend this company to my…
I would recommend this company to my clients, friends and family. My order arrived as scheduled per the representative. Plus the representative didn’t take my payment until overlooking the inventory to see if the items were available and the customer service was EXCELLENT!!!
Response from La VinothèqueFeb 27, 2021
Thank you very much for the awesome review. Its customers like you that make our job wonderful.
Report
Joanne R.
Feb 25, 2021
Happy Customer
Second order for birthday gifts. Fast - efficient - user friendly. Great Job La Vinotheque Wine!
Response from La VinothèqueFeb 27, 2021
We greatly appreciate all the kind words and the wonderful 5 star review! Thank You
Report
Ed
Feb 22, 2021
Too fast to ship and to the wrong address........
After a phone call to make sure they would ship my order till the 26th of February or later they shipped it 10 days too early. As soon as I received notification the order shipped early I call to have them change the delivery address to the address I was staying. This was the same day it shipped. Nevertheless, it shipped to my original address. I am not happy.
Response from La VinothèqueFeb 22, 2021
I apologize on behalf of everyone at La Vinotheque. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Report
David P.
Feb 16, 2021
I got the 3 bottles of Roots in less…
I got the 3 bottles of Roots in less then a week!!
Response from La VinothèqueFeb 19, 2021
Thank you so much we truly value your business.
Report
matthew B.
Feb 12, 2021
Shipping was insanely expensive and…
Shipping was insanely expensive and took over a week!! Didn't see it on the initial checkout but come on! was almost $40 and wasn't overnight! I emailed for an explanation and no one contacted me. I will never buy from here again and definitely telling friends and family!
Response from La VinothèqueFeb 12, 2021
Hello Matthew thanks for your feedback. Did you know UPS & FedEx are a separate company and operates on their own procedures? We specialize in shipping gifts to hard to reach places across the US and providing those bottles you might not be able to find in your local liquor store. We're not set up to compete on price with your local store. If you can buy it there for less and save the UPS shipping charge we encourage that! Thanks again and we hope we find something special for you, your family, friends and neighbors in the future.
Report
Nicoli A.
Feb 12, 2021
They had the product that I wanted and…
They had the product that I wanted and was able to ship it to my location when no one else could
Response from La VinothèqueFeb 14, 2021
We sincerely appreciate your feedback. Thank you so much .
Report
customer
Feb 10, 2021
Fast delivery and had what I wanted
Fast delivery and had what I wanted
Response from La VinothèqueFeb 14, 2021
Thanks very much. We’re so happy that you found what you were looking for.
Report