La Vinothèque Reviews | Read Customer Reviews of lavinotheque.com

La Vinothèque Reviews | Read Customer Reviews of lavinotheque.com

La Vinothèque reviews

Showing 25 reviews with 4 stars · Clear filters

Fred F.
Feb 4, 2025
The product was as advertised
The product was as advertised, but the website prided yourself on prompt delivery but it took over two weeks and we missed the dinner for which the product was purchased...it came the day after though so you were close:)
Response from La VinothèqueFeb 4, 2025
We're so sorry you missed your dinner due to the delay. While the product was briefly out of stock, causing an initial delay, we did expedite shipping overnight as soon as it became available. We understand your frustration and apologize that even with the expedited shipping, it didn't arrive in time for your event. We appreciate your feedback and are working to improve our stock management and communication to avoid similar situations in the future.
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James B.
Nov 26, 2024
Quick Delivery
Ordered a liquor I couldn’t get in the states and it was delivered quickly.
Response from La VinothèqueDec 7, 2024
Thank you for your kind words. We're committed to providing a seamless shopping experience.
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DRS
May 10, 2024
Vin Santo Arrived Well-packaged
Packaged well but arrived later than original estimated date.
Response from La VinothèqueMay 25, 2024
We're thrilled your wine arrived safely and well-protected! We understand the frustration of a delayed package, and we apologize for any inconvenience caused by UPS's delivery timeframe. We're always working to ensure our shipments go out promptly, and we'll be looking into ways to improve communication with carriers to avoid future delays.
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Carla S.
Jan 26, 2023
When making a tincture.. Only use no more than a half cup of ever grain alcohol 190 proof. It’s very very strong .
Very strong. Be careful with measuring
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Lisa K.
Nov 13, 2022
Arrived quickly and in good condition.
Arrived quickly and in good condition.
Response from La VinothèqueNov 26, 2022
Thank you so much for your positive feedback!
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Scott L.
May 1, 2022
Great selections and fast service.
Great selections and fast service.
Response from La VinothèqueMay 14, 2022
Thank you for your wonderful feedback.
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Wendy E.
Nov 4, 2021
The packaging an quality of the product…
The packaging an quality of the product was exceptional. I would have given them 5 stars if I had received the original amount requested.
Response from La VinothèqueNov 4, 2021
I apologize on behalf of everyone at La Vinotheque. Please know that your situation was an exception, we monitor our inventory to provide accurate information on the products we offer. On occasion, the listed item will sell out or be replaced after your order is placed. we are known for taking ownership and caring deeply about our customers therefore your invoice was adjusted accordingly. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.”
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Olivia C.
Oct 21, 2021
Wine exquisite
I am fond of wine and, I wanted to explore other wine stores. This shop is one of the best wine stores; not only do they sell it at an affordable price, but they also deliver it quickly and; well secured.
Response from La VinothèqueMar 8, 2024
Dear Olivia Castro, Thank you so much for your fantastic 4-star review! We're thrilled you enjoyed the exquisite selection of wines at our shop, as well as our affordable prices and speedy, secure delivery. We strive to provide our customers with the best possible wine experience, and your feedback is very valuable to us. Would you be willing to share what might make your experience 5-star perfect? In the meantime, we hope you'll continue to explore our wines and discover new favorites! Cheers, The La Vinotheque Team
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