Kelly K.
Counterfeit knockoffs awful quality
The dress I received from Lavechic does not match what’s advertised. The product images and description closely resemble dresses from brands like Oh Polly, but the item delivered is a low-quality imitation. The fabric is thin, the construction is poor, the fit is off, and the color is completely different from the photos. Overall, the quality is far below what the listing suggests. This is not a small difference in expectation vs. reality — it’s outright misleading. If you’re using photos and descriptions from reputable brands, the product should remotely match that standard. This one absolutely does not. I regret this purchase and would strongly warn others: do not expect the dress shown in the photos. What you get is a low-quality imitation that isn’t worth the price.
Response from LavechicDec 18, 2025
Dear Customer, We have seen your detailed feedback and are deeply sorry that you received a product that did not meet your expectations. We fully understand your disappointment and dissatisfaction with the product's fabric, workmanship, fit, and color difference; this is definitely not the shopping experience we wanted to provide. You mentioned that "using images and descriptions from well-known brands should at least meet similar standards," and we completely agree with this. We have submitted all the issues you reported, especially the discrepancies between the product quality and the description, to our quality control and purchasing departments for urgent verification and rectification, and will also seriously review the relevant product's promotional materials. To handle this matter for you more specifically and responsibly, we sincerely invite you to contact us directly through our official customer service email address: [email protected]. Please provide your order number in the email, and our customer service specialist will follow up immediately and develop a suitable solution for you. Your feedback is crucial to us; it helps us identify problems and continuously improve. We sincerely apologize again for this unpleasant shopping experience, and we look forward to assisting you in resolving the issue via email. We wish you all the best.