Doreen A.
QUALITY_GARBAGE
I purchased a dress from them and tried to return it and never received a reply back. The quality is GARBAGE and it was nothing like the picture. DON"T WASTE YOUR MONEY ON GARBAGE! POOR CUSTOMER SERVICE~!

Lavechic is an online fashion company founded in 2020. We offer a wide range of fashion-forward apparel that caters to women of all ages. Our product line is carefully curated to evoke a sense of adventure and wanderlust with a curated selection of clothing and accessories, we're your go-to for chic, travel-inspired style. Wear Your Shine-Endless Vacay Styles in One-Stop.
Lavechic (lavechic.com) has 300 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Doreen A.
I purchased a dress from them and tried to return it and never received a reply back. The quality is GARBAGE and it was nothing like the picture. DON"T WASTE YOUR MONEY ON GARBAGE! POOR CUSTOMER SERVICE~!
customer
Received a totally different outfit than ordered. Took almost 2 months. Request a correction . They offered a 90% credit towards another outfit, plus a restocking fee, or I could return the outfit at my cost. Claimed the designer sold out of outfit i requested. Why a restocking fee if i didn’t order what they sent. TOTAL RIP OFF!!! Save your time and money DO NOT IRDER FROM THEM!!!
N A.
Extremely poor customer service and a very disappointing experience. The website has failed to refund my money despite repeated follow-ups and multiple attempts to resolve the issue. They do not respond properly to emails and show no accountability for their customers. This is unacceptable and completely unprofessional. I would not recommend this website to anyone. Think twice before making a purchase, as getting your money back may turn into a frustrating and exhausting process.
Sharon
I blame myself. I always look up companies whose names I am unfamiliar with but I did find some reviews that were very positive. I bought a dress $79 and finally got it and was horrified by the quality. I am Telling You for the bottom of my heart do not buy from this company do not put yourself through the hell I just went through. This was a gift from my mother and I had seen it on the website as it turns out it came with see-through material cheap plastic buttons that went down the front that were hanging by a thread it was supposed to have a gathered flower at the wrist of the sleeve only instead they had snaps with individual giant flowers with hard backings that you were supposed to snap on never said that in the review it had all kinds of loose threads all over it it was horrific. I contacted them and they did get back to me very quickly and apologize wanted to make it right and they told me since shipping from China is expensive they told me why don't you just keep that dress and pick up something else but then send an extra 20 help with the cost of sending out the new dress again another stupid thing but I was desperate to find something that would be good and not lose all my money and then they charge at 10% per item return for restocking. I got the second dress it was not light brown it was rust colored. It was thin thin material so uncomfortable so cheap so I contacted them again and they said I could send it back and spend the $40 or more to send it back and they would check all the clothing out and make sure that it wasn't used and I told her oh don't worry nothing we use the stuff belongs in an incinerator not on anyone's body. I decided that I would cut my losses of $100 and learn a very valuable lesson. This is a garbage company it's absolutely horrendous it's got an F rating on the BBB and numerous numerous complaints. I did not do my homework. There isn't any place to do a -000 they're just stars and you have to hit one of them so I gave it one star. Do yourself a favor you will be so happy that you listen to this review. Trust
Response from LavechicOct 16, 2026
We value your feedback. We deeply regret the severe frustration caused by the quality delivery, information representation, and after-sales fulfillment processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, order fulfillment, return mechanisms, and service response to ensure standard reliability.
Sassy
Imitation /fake/camouflage merchandise
Response from LavechicOct 14, 2026
We value your feedback. We deeply regret the frustration caused by the deviation between product representation and the actual experience. This is not the experience we aim to provide, and we do not tolerate any distortion in information presentation. We are conducting an internal review of our quality control, product description, and information transparency to ensure standard reliability.
Gail S.
I bought 2x outfits from this company, after I purchased the items I read there reviews, I then quickly cancelled my order with in the 24 hour window, they emailed me back saying that it was passed the time line & that the garments were being cut. They arrived 2 weeks later the dress was huge fake flowers that stuck on the sleeves, the second item was cheap fabric that had pulls all over it, I requested an address to send it back to, which was in China it would of cost me more money to send it back & only get 90% refund, they said I could keep there crap & they would give me 40% discount on another cheap & nasty outfit. Please people read there reviews do not buy from them there a rip off & a scam they need to be shut down
Response from LavechicOct 13, 2026
We value your feedback. We deeply regret the severe frustration caused by the delivery representation, quality fulfillment, communication response, and after-sales processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, order fulfillment, return mechanisms, and service response to ensure standard reliability.
Carole G.
Avoid. Avoid. Avoid. This is a scam company. Firstly, the shipping took over a month, so I asked my credit card company to dispute the transaction. 2 weeks later the order arrived. Very cheap material, and in an awful colour (nothing like what was advertised). When I tried to return it ($39 postage to China), they provided all sorts of other options to get out of the dress being returned, for example - keep the dress, but order another one with this 30% coupon and we’ll give you a 30% partial refund on your original dress. They’re just trying to get you to spend more money on their site with no hope of ever getting what you paid for or ever receiving a refund. I have been waiting for my partial refund for over 3 weeks now- I guess I will never see the refund, and the dress is in the bin. The person who I was dealing with has gone completely silent, and not returning emails. Stay away from this company.
Response from LavechicOct 8, 2026
We value your feedback. We deeply regret the severe frustration caused by the delivery timeline, product representation, after-sales fulfillment processes, and communication response. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our fulfillment efficiency, quality control, return mechanisms, and service response to ensure standard reliability.
Lynn
Please do not order from this company. I ordered a dress size 12/14, which looked stunning on the site. When it came it was more like a 16 to 18. The ruffle was all.scrunched up at the bottom the sleeves did not have as much material as it looked on the site and the material was very poor quality. I requested a refund but was told it was at my own expense and also a 30% reduction on refund. If i could give a 0 i would.
Response from LavechicOct 8, 2026
We value your feedback. We deeply regret the severe frustration caused by the product representation, sizing standards, delivery quality, and after-sales fulfillment processes. This is not the experience we aim to provide, and we do not tolerate any breach of customer trust. We are conducting an internal review of our quality control, specification standards, return mechanisms, and service response to ensure standard reliability.