Lavechic Reviews | Read Customer Reviews of lavechic.com

Lavechic Reviews | Read Customer Reviews of lavechic.com

Lavechic reviews

300 approved reviews, newest moderated first

Janette K.
Nov 27, 2025
Product komt niet overeen met de…
Product komt niet overeen met de afbeelding. Lange levertijd. Foutieve maatvoering. Geen mogelijkheid tot retournering. 20% van het aankoopbedrag retour ontvangen. Conclusie: niet hier kopen!
Response from LavechicNov 28, 2025
We sincerely apologize for the discrepancy between the product and your expectations (discrepancies in display/measurement errors) and the long delivery time in your purchase. We have urgently investigated and optimized our product quality inspection and information display processes to prevent such issues from recurring. We understand your concerns about the inconvenience of returns. Although we are unable to provide a full refund due to policy restrictions, we will compensate you with 30% of the order amount (returned to the original payment method). Your feedback is crucial for our improvement, and we will continue to optimize our services. Please feel free to contact customer service if you have any other needs. We apologize again and hope for your understanding.
Report
Monty B.
Nov 26, 2025
No llegan los pedidos
No llegan los pedidos. Falso
Response from LavechicNov 28, 2025
We are very sorry that your order was not delivered on time! To resolve this issue for you as quickly as possible, please send your order number to our customer service email address [email protected]. We will check the logistics status for you immediately. If it is confirmed that the package did indeed have an issue, we will arrange for a replacement or refund and provide feedback on the processing progress within one business day.
Report
Victoria
Nov 25, 2025
Very nice dresses
Ordered the midi corduroy dresses, lovely quality and customer service excellent.
Response from LavechicNov 28, 2025
Thank you so much for your recognition of our dress and your positive feedback on our customer service! Quality and service are our core principles, and we're delighted you had a positive shopping experience. If you have any questions or suggestions regarding the product, please feel free to contact us. We look forward to your next visit!
Report
Mel G.
Nov 24, 2025
Horrible!!!
Had to choice 1 star cause the option for 0 was not there ! DO NOT BUY FROM THUS PLACE ! the quality is terrible and looks so cheap. You would think paying $50 - $60 for a dress it will be decent . Nope the material is like the clothes you wipe your counter with ( the cheap ones) if you need to return to have to pay for it ( going back to China) and then they can refund you 30% so it makes no send to return . I threw mine in the garbage because that’s how terrible it is . Can’t even give it to goodwill.
Response from LavechicNov 28, 2025
We are deeply sorry for the terrible shopping experience you had. We have carefully noted down the issues you raised. Regarding the product quality issue, we will immediately communicate with the supplier to strengthen our quality control and prevent similar situations from happening again. We are sincerely sorry for the inconvenience caused by our return policy and will review and optimize it to provide customers with more reasonable and considerate services. Although you chose to throw the dress away this time, we still hope to have the opportunity to make amends. If you would like, we can offer you a coupon of a certain amount to facilitate your purchase of our products again. We also hope you can give us a chance to improve and regain your trust. We apologize again for the inconvenience caused.
Report
L F.
Nov 24, 2025
Cheap Clothes
Cheap Clothes. I brought the vintage suede brown trench coat. When I took it out the plastic it’s not suede. It’s faux suede. That was not described in the clothing detail. It says high quality suede! I immediately emailed them 11/22 and I emailed them again today 11/23 requesting a refund and to return. I’m waiting for a response for instructions to return. I should have googled the reviews before purchasing, also viewers this is a China own company with cheap quality clothes that looks nothing like the photo!
Response from LavechicNov 28, 2025
We sincerely apologize for the unpleasant shopping experience. We have received your feedback and are deeply sorry that the product material did not match the description. We are currently urgently verifying the relevant procedures and will provide you with a satisfactory response and solution as soon as possible. Regarding your refund and return request, we will process it for you according to relevant regulations and procedures, striving to resolve the issue as quickly as possible. At the same time, we will strengthen our control and review of products to prevent similar situations from happening again. Thank you for pointing out the problem in our store; your feedback is very important to us. If you have any further questions or suggestions, please feel free to contact us. We apologize again for any inconvenience caused.
Report
M C.
Nov 22, 2025
DO NOT ORDER from this company
DO NOT ORDER from this company. Dress not as described. Dress is described as a “belted dress”, but arrived without a belt. Contacted them immediately to return and they stated that I would have to pay for shipping again. $20 worth. They wouldn’t even send me the missing belt. NEVER AGAIN!!
Response from LavechicNov 24, 2025
Dear Customer, Thank you very much for your feedback. We sincerely apologize for the unpleasant shopping experience this has caused. We have received your feedback regarding the dress not matching the description and the return issue, and will immediately launch an internal investigation. Regarding the additional $20 shipping fee and the missing belt, we will verify and process your request as soon as possible. Please send your order number and relevant communication records to [email protected] so that we can resolve your issue more efficiently. We are committed to providing you with a satisfactory solution and striving to regain your trust. We apologize again for the inconvenience caused and look forward to resolving your issue properly. Wishing you a pleasant life!
Report
helga C.
Nov 21, 2025
Very high price for very low quality of…
Very high price for very low quality of product, different from what was advertised. The return policy makes it impossioble to return and you can only expect a partial refund to the max!
Response from LavechicNov 21, 2025
We are truly sorry for causing you such a frustrating experience. We have immediately noted your feedback regarding the high price, poor quality, and difficulty in returning the item, and will investigate thoroughly. Going forward, we will strictly control product quality, optimize our pricing strategy, and improve our return policy to make the rules clearer and more user-friendly. For your shopping experience, we will provide you with a store coupon for your future purchases. We also kindly ask for another chance to prove ourselves. If you have any thoughts or suggestions, please feel free to let us know. We will definitely strive to improve, and we apologize again for any inconvenience caused.
Report
Charlotte
Nov 20, 2025
Zero stars.
Zero stars. Extremey poor quality. These are scammers from China. They know that the return costs are € 63 and that no one will return the goods. So it's quick money for them.
Response from LavechicNov 21, 2025
Dear customer, we are very sorry for your unpleasant shopping experience. We have noted the issues you raised and will investigate immediately. We are deeply sorry for the inconvenience caused by the product quality. Regarding the high return fees, we will review our relevant procedures and policies to see if there is room for improvement to protect your rights. We will continue to communicate with you to resolve this matter and hope to do our best to make up for this mistake and regain your trust.
Report