Laurel RoadReviews of laurelroad.com

I've had plenty of different banks throughout the years and this is hands-down the worst experience I've had with any of them. Online-only banks make sense. The speed of every transaction with this institution can be done faster by physical mail and you have to factor in just how frustrating this can be and how many issues this can lead to in your finances. I stopped using the account and it went into negative. I funded it and transferred out the remaining balance to my new bank. They flagged this activity and locked my account without notifying me - keeping over a thousand dollars of my money away from me without a rhyme or reason. The mobile app is on par for 2010. The support people are nice, but never have an idea how to help you. They earned their single star by actually awarding me the sign-up bonus. That's all they're good for. Trash.

I have read lots of reviews of lauroad road. Wondering why do customers account got locked out after they deposited their money in? Some people put all their money in this bank because of their attractive welcome bonus, then now they can not get their money back, what if they need the money urgently. You guys say it might take up to 30 business days to review before release the restricted account? What do you guys do before people open their their accounts? you guys don't need to review their application before they opened their accounts?Then after they deposit money in then say reviewing? in my experience, no bank would ever do that, and plus which bank will take up to 30 days to review an account?

Very professional and caring employees Sincerely Alex 😀

Great service! When I called, I was able to talk to someone quickly that found an answer to my question.

Great overall experience! Highly recommend to others!

Easy to setup. A welcoming call from the real banker. Clear guideline for bonus

Great rates, customer service was not quite as helpful, but they've been getting better every day

Customer Service A+!. Easy application process! Awesome bonuses when opening account and every month thereafter if you have qualifying direct deposits, which isn't very much. Very satisfied member at this point.