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Laurel Road Reviews | Read Customer Reviews of laurelroad.com

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Money & Insurance
Banking & Money
Laurel Road

Laurel RoadReviews of laurelroad.com

4.0590 reviews
Banking & Money

Laurel Road4.0

Reviews590 About Contact

Overall score

4.0 out of 5

Great

Average of 590 reviews

Distribution

5★67%
4★8%
3★2%
2★2%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(855) 245-0989
laurelroad.com
[email protected]

About Laurel Road

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More

Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: laurelroad.com
Website: laurelroad.com
Category: Banking & Money
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Laurel Road reviews

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Maricelle F.
Jun 10, 2020
Prompt response
Prompt response, organized process and user-friendly website.
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Kara H.
Jun 9, 2020
Laurel Road is the go-to Loan for refinancing college loans
My experience with laurel road was very pleasant! Any questions I had were answered quickly and professionally. I was able to get a really good rate with an average credit score. Have already recommended this company to a couple of friends and one just signed up!
Report
James T.
Jun 9, 2020
Best rate I could find
Best rate I could find, and believe me, I checked a lot of sites. The process was streamlined and easy to understand. Great service!
Report
Susan S.
Jun 9, 2020
Laurel Road Rocks!
Laurel Road helped my son and I refinance a student loan for half of the interest. The process took a bit long but was thorough and we now have piece of mind with a secure loan.
Report
Ibah O.
Jun 9, 2020
Very easy to apply and very responsive…
Very easy to apply and very responsive with needs and questions.
Report
Richard L.
Jun 9, 2020
Without a doubt the best experience…
Without a doubt the best experience I’ve had with a refinance. The Laurel Road team is experienced and knowledgable. All questions I had were answered quickly and correctly. Everything was done correctly the first time and the transition was smooth. I have another 10 years with them and have no doubts they will take care of me for the duration. I’m glad I went with Laurel Road for my DDS Degree refinance
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Duane I.
Jun 9, 2020
It was super simple
It was super simple! Very competitive rate. Happy with the experience
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Karla De J.
Jun 9, 2020
Super easy and helpful!
Super easy and helpful!
Report

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