Dolly U.
Message card missing
The card with the message I asked to add to the order, was missed.
Response from LatinFlores.comDec 31, 2025
Hello Dolly Usme, Thank you for your review. We regret that [mention the specific issue] did not meet your expectations. Our commitment is to deliver fresh, beautiful, and punctual flowers, and we know how important it is that every detail complements the gesture. Therefore, when something doesn't go as planned, we strive to resolve it immediately so that the experience remains positive. In your case, the message was delivered along with a small floral arrangement, including our sincere apologies. We always try to find the best solution, as our top priority is that every delivery fulfills its purpose. We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of the moment. Sincerely, Quality and Customer Service Team Latinflores.com


