LatinFlores.comReviews of latinflores.com

Response from LatinFlores.comMar 17, 2026

Hello Emanuel Salvat, Thank you for your review. We sincerely regret that your order could not be delivered. We are committed to providing fresh, beautiful, and punctual flowers, and we understand how important every detail is in these types of deliveries. In your case, you requested a specific delivery time. However, we informed you in advance that it was not possible to guarantee that time. Since we did not have your authorization to deliver within an alternative timeframe, we were unable to complete the service. For this reason, we processed a refund to the original payment method. We are constantly working to improve our processes and always offer the best possible alternative. Our goal is for every delivery to fulfill its purpose and provide a satisfying experience. Thank you for your understanding. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comMar 17, 2026

Bonjour Bastien, Merci pour votre avis. Nous sommes sincèrement désolés que votre commande n'ait pas répondu à vos attentes. Nous nous engageons à vous fournir des fleurs fraîches, magnifiques et livrées à temps, et nous comprenons l'importance de chaque détail pour ce type de livraison. Dans votre cas, nous avons convenu d'un remboursement partiel, que vous avez déjà effectué et confirmé. Nous travaillons sans relâche pour vous apporter des solutions rapides et améliorer nos processus. Nous cherchons toujours la meilleure alternative, car notre priorité absolue est que chaque livraison soit une réussite et vous apporte entière satisfaction. Merci de votre compréhension. Cordialement, L'équipe Qualité et Service Client Latinflores.com

Response from LatinFlores.comMar 17, 2026

Hola Mariam Mohammed, Gracias por tu reseña. Lamentamos sinceramente que tu pedido no haya cumplido con tus expectativas. Nuestro compromiso es entregar productos de calidad, frescos y puntuales, entendiendo lo importante que es cada detalle en este tipo de envíos. En tu caso, tu reclamo fue atendido oportunamente, y se te informó que se entregó una caja de chocolates de 16 unidades, la cual corresponde a un producto de mayor valor al originalmente adquirido. Esto se realizó como parte de una mejora en tu pedido. Trabajamos constantemente para brindar soluciones y garantizar la mejor experiencia posible. Siempre buscaremos la mejor alternativa, porque lo más importante para nosotros es que cada envío cumpla su propósito. Agradecemos tu comprensión. Atentamente, Equipo de Calidad y Atención al Cliente Latinflores.com

Response from LatinFlores.comMar 17, 2026

Hello Stuart Cox, Thank you for your review. We sincerely regret that the arrangement you received did not meet your expectations. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important every detail is in these types of deliveries. In your case, your complaint was addressed promptly, and we shared photographic evidence of the delivered arrangement, which matched the description and was in perfect condition upon delivery. We are constantly working to guarantee the quality of our products and services. We will always look for the best solution because our top priority is that every delivery fulfills its purpose and creates a satisfying experience. Thank you for your understanding. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comMar 17, 2026

Hello Tae DyNastie II, Thank you for your review. We sincerely regret that your order was not delivered on the selected date. We are committed to providing fresh, beautiful, and punctual flowers, and we understand how important every detail is in these types of deliveries. In your case, please share your order number so we can review what happened and provide you with a suitable solution as soon as possible. We are constantly working to improve our processes and ensure a better experience. We will always look for the best alternative because our top priority is that every delivery fulfills its purpose. Thank you for your understanding, and we look forward to hearing from you. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comMar 16, 2026

Hola Cesar, Muchas gracias por tu reseña. Nos alegra saber que tu experiencia con LatinFlores fue positiva. Cada pedido es único para nosotros: trabajamos con dedicación para que las flores lleguen frescas, a tiempo y con el cuidado que un gesto tan especial merece. Saber que lo conseguimos contigo nos motiva a seguir mejorando cada día. Será un placer enviar flores para ti cada vez que quieras sorprender o celebrar un momento especial. Atentamente, Equipo de Calidad y Atención al Cliente Latinflores.com

Response from LatinFlores.comMar 16, 2026

Hi Doreen Rothman, Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one. Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day. It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment. Sincerely, Quality and Customer Service Team Latinflores.com

Response from LatinFlores.comMar 16, 2026

Hi Rob, Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one. Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day. It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment. Sincerely, Quality and Customer Service Team Latinflores.com