Last Bottle WinesLast Bottle is your daily online purveyor of fine wines. As a member of our newsletter, we offer you one hand-picked wine per day until it sells out (often in hours) and ship it out right away. New day, new email, new wine. Always at incredible prices (30%-70% off retail). We’re not a wine club, there is no subscription — what you see is what you get.
Last Bottle Wines (lastbottlewines.com) has 90 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Claim this listingBeer & Wine · San Jose, California
Excellent
Beer & Wine · Pomona, California
Excellent
Beer & Wine · Walnut Creek, California
Excellent
Beer & Wine · Hayward, California
Excellent
90 approved reviews, newest moderated first
kent M.
I posted an unfavourable review about Last Bottle last month. Since then, all the problems with undelivered product have been corrected, and a Last Bottle executive apologized by phone and also offered me a gift. So I will be purchasing from this company again.
Walter
Well their wine experts are lacking in taste buds. My last 2 deliveries were bad. I have decided to go elsewhere. .
Jonathan P.
*Update 3/7 They asked if I would like a refund which I accepted. That was then followed up with shipping the wine. They did not give the refund. Seems that their excuse had gone from “busy holiday” to “extreme temperatures.” After being told that multiple orders of mine are on indefinite hold, the customer service rep asked what my preferred shipping address is. You would think that maybe the one that I gave when I ordered would be good? Sounds more like a scam than a legitimate business.
Sean in T.
I've been a customer for several years. In the past, they always resolved any issues and I kept coming back. But, recently, I have been unable to contact them about a missing case of wine that supposedly shipped 4 weeks ago. I've emailed multiple times and have not received a response regarding the missing box. Here are the facts: January 23: I receive notice that two boxes shipped using a third-party shipper that gets the boxes to Texas. Tracking numbers are provided. Even now, the UPS tracking number associated with one of the boxes does not show that UPS ever scanned the box. January 28: One box arrives. The other--a full case--has not arrived. February 5: I emailed Last Bottle saying I was missing the second box. No response. February 10: I follow up. I send a second email that day identifying the exact 12 bottles that did not make it. No response. February 12: I call the phone number and leave a voicemail. No response. February 20: I email again. No response. February 21. I write this review.
Insuring Y.
Another week of emails and no response. I don't want to be forced to dispute the charge with my credit card company. Update: They finally got back to me after 3 weeks and did offer a credit for the compromised wine.
Arabian S.
Purchased online on January 26th. Shows being prepared for shipping. Today is February 17th. I emailed last bottle multiple times with no response whatsoever. Buyer beware as something is going on with this company.
MarkStephens
Their shipping dept is a joke! If you order, don't expect it to arrive for several weeks... If you email them, don't ever expect a response! Wine Spies is so much better!
Paul
Does not respond to multiple emails concerning wine order and status of shipment. Terrible customer service now. Used to respond in 1 or 2 days. It's been 3 weeks now.