Keisuke
また欲しいものがあれば利用します
海外サイトへの注文だったので心配でしたが、配送の手配も早く梱包も問題ありませんでした!ありがとうございます!

Premium Coffee Tools For Brarista and Home Coffee Lovers
Lastaforest (lastaforest.com) has 275 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Keisuke
海外サイトへの注文だったので心配でしたが、配送の手配も早く梱包も問題ありませんでした!ありがとうございます!
Gavin N.
Garbage Dropshipper, Return Scam!!! Do not buy thinking you can actually return the products, they make you return to China and pay for shipping yourself. They run ads like crazy but their products are clearly made in china and are poor quality. Highly recommend you move on to another store that actually sells quality made coffee products.
Response from LastaforestDec 15, 2024
Dear valued customer, I understand your frustration, and I want to clarify that we are not a dropshipper but an official distributor of these coffee tools. While our warehouse is located in China, we maintain strict quality control standards for all our products. You're right that we need to be more transparent about our return process and product origins. We're working on improving our policies to better serve our customers. If you have specific quality concerns about your order, please email us at [email protected], and we'll do our best to resolve them. Best regards!
Anonym
I ordered from this e-shop for the first time and I had some doubts, but I tried and I do not regret my decision. They offer a wide selection of beautiful coffee accessories... The product arrived after about 2 weeks to Slovakia, well packaged and also scented with a beautiful fragnance. Overall, you get the feeling from packaging that it is a really premium product and a premium approach to the customer. They also regularly send e-mails about the status of your order, which also include a link to track the shipment, but in my case these links never worked, but I do not take it as a negative experience. I can definitely recommend this e-shop :)
Arpad N.
Coffee accessories are wonderful. With communication is the small problem. My last purchase with was not shipped. My emails was not answered yet. No comment. But five stars are given not for Lastaforest but for products.
Diego
They filled the custom tax form incorrect which resulted in a penalty charge (additional pay of ~50% of the value) and refused to compensate. Products came from Asia (website mentioned warehouses in Europe and USA) and shipping took >4 weeks. Would not order again!
Response from LastaforestDec 15, 2024
Dear valued customer, I sincerely apologize for the customs documentation error that resulted in significant penalty charges. This is completely unacceptable. You're also right about the shipping time and warehouse location discrepancy. We need to be more transparent about shipping origins and delivery times. We're currently reviewing our customs declaration processes to prevent these costly errors for our customers. Please email us at [email protected] with your order details so we can properly address the customs penalty situation. Best regards!
JC
Actually it’s under what I have rated — one star. I have been waiting more 3 weeks than what this website promised to arrive and I asked the help desk about the status. They asked me for sympathy instead. I have asked for refund but no response from them so far. It’s a very sad website and a very sad experience!
Response from LastaforestDec 15, 2024
Dear valued customer, I am deeply sorry for your terrible experience. You're absolutely right - asking for sympathy instead of providing solutions was completely inappropriate, and ignoring your refund request is unacceptable. This is not how we should treat our customers. Please email us at [email protected] with your order details, and I will personally ensure your refund request is processed immediately. We need to do better, and we appreciate you bringing these serious issues to our attention. Best regards!
Nicole P.
Have not received it I ordered on Jun 6th and after more than 20 days I have not received it yet, exceeding the time promised. Not even information where the pack is. The tracking links of the mails doesn't work. I am thinking it is a fake company. Good decision to not buy the other product they offer when I placed my order. It was for a gift, I had to buy another thing :(
Response from LastaforestDec 15, 2024
Dear valued customer, I sincerely apologize for this unacceptable delay and lack of tracking information. I understand how disappointing it is when a gift doesn't arrive as promised. We are absolutely a legitimate company, but we have clearly failed you with our shipping and communication. Please email us at [email protected] with your order number, and I will personally: Track down your package immediately Provide you with a working tracking number Give you a clear delivery timeline I'm truly sorry you had to purchase an alternative gift due to our delay. Best regards!
Wolfhound
I bought both a WDT tool and a portafilter basket. I love them both. They came rather quickly through the mail and the packaging was great. I saved the boxes that they actually came because I feel it would be a shame to throw it since they took the time to engineer something so great. I know I will be buying more stuff in the future.