LastaforestReviews of lastaforest.com

Response from LastaforestDec 15, 2024

Dear valued customer, Thank you for sharing this detailed feedback about the customs issues you experienced. I sincerely apologize for the unexpected customs charges and lengthy shipping time to Denmark. You're right - we need to be more transparent about potential customs fees and shipping origins. We're currently working to improve our international shipping documentation to prevent these additional charges for our customers. While we do have European storage, some specialized items ship directly from our main warehouse due to inventory management. If you'd like to discuss the customs charges you incurred, please email us at [email protected] with your order details. Best regards!

Response from LastaforestDec 15, 2024

Thank you so much for your wonderful feedback! We're thrilled you're happy with both our products and prices. Really appreciate you taking the time to share your experience! Happy brewing!

Response from LastaforestDec 15, 2024

Thank you for this lovely feedback! We're so happy our team could help accommodate your travel schedule. It means a lot to hear that you found our staff friendly and our shipping efficient. We always aim to be flexible and helpful with our customers' needs! Best regards!

Response from LastaforestDec 15, 2024

Dear Osama, I sincerely apologize for the phone number mix-up in your delivery details - this should never have happened. Thank you for taking the initiative to contact the delivery service to correct this error. I'm also very sorry to hear that our product quality didn't meet your expectations based on our Instagram presentations. We strive to accurately represent our products in all our marketing materials. If you'd like to discuss your specific quality concerns, please email us at [email protected]. Your feedback helps us improve our products and services. Best regards!