LastaforestReviews of lastaforest.com

Response from LastaforestFeb 12, 2025

Dear valued customer, I understand your concern about the lack of updates since your December 17th order. This delay is related to our upcoming Lunar New Year holiday period (Jan 27 - Feb 5), which has affected our processing times. Please email us at [email protected] with your order number, and I will personally check your order status and provide you with detailed tracking information. Best regards, Ma

Response from LastaforestFeb 12, 2025

Dear valued customer, I understand your frustration and want to assure you that we are not scammers - your order is legitimate and will be delivered. Due to the Lunar New Year holiday period (Jan 27 - Feb 5), there have been some delays in processing and shipping. I know it's concerning when tracking shows only a label creation for such a long time. Please email us at [email protected] with your order number, and I will personally: 1. Check the current status of your package 2. Provide updated tracking information 3. Give you a clear delivery timeline Best regards, Ma

Response from LastaforestFeb 12, 2025

Dear valued customer, I sincerely apologize for this situation and want to assure you we are not scammers. I understand how frustrating it is to discover your November order hasn't actually been shipped despite what you were told. This lack of transparency is unacceptable. Please email us at [email protected] with your order number, and I will personally: 1. Investigate why there's a discrepancy with the shipping status 2. Provide you with actual shipping confirmation and tracking 3. Offer you the choice of expedited shipping or a full refund Best regards, Ma

Response from LastaforestFeb 12, 2025

Dear valued customer, I understand your concern about your December 11th order. I want to assure you that we are not scammers - we are experiencing shipping delays due to the Lunar New Year holiday period (Jan 27 - Feb 5). Please email us at [email protected] with your order number, and I will personally make sure you receive either: 1. Your order with expedited shipping 2. Or an immediate refund if you prefer As a gesture of goodwill for the delay, we'll add a 10% refund when you receive your order. Best regards, Ma

Response from LastaforestFeb 12, 2025

Dear valued customer, I sincerely apologize for the lack of communication about your December 9th order and understand your disappointment about missing Christmas. I want to assure you that we are not scammers - we experienced significant delays during the holiday season and Lunar New Year period. Please email us at [email protected] with your order number, and I will personally: 1. Provide you with order status and tracking 2. Add a 10% refund when you receive your order 3. Ensure prompt delivery We should have communicated better about these delays, especially for a Christmas gift. Best regards, Ma

Response from LastaforestDec 17, 2024

Dear valued customer, I sincerely apologize for the delay with your order. I want to assure you that we are a legitimate business, and I've just checked your order - it has been shipped and updated with tracking information. You should receive your parcel soon. As a gesture of our sincere apology for the delay (which was caused by our holiday sale rush), we will refund 10% of your order value once you receive your package. Please email us at [email protected] with your order number for tracking details and to arrange your 10% refund. Best regards,