Lane HealthReviews of lanehealth.com

I was offered a $2,950 line of credit and received physical card in mail within a couple of weeks. Setup the app, which reflected a full available balance and then proceeded to the dentist who told me that the card was declined. After calling and talking to a rep, I was told that my account had been closed by Lane. No further explanation was given and absolutely no notice was given of any potential challenge within the 35 days or so that I had the nonusable card/account. Point is, it’s pretty messed up to offer someone a line of credit for necessary health care purposes. Granted, my issue was only crown work related and not something far more serious, but you shouldn’t treat these situations like people are trying to splurge on a new tv-people could easily die as a consequence of these shady tactics…

make payments on time and they keep dropping credit. it puts you over limit horrible company never will use again...STAY AWAY HORIIBLE COMPANY AND SERVICD

Unable to reach anyone. Card began declining and I am unable to unlock the card. Extremely disappointed and disgusted with the lack of response and customer service.

If I could give this a negative rating, I would. I used this card for three months before they randomly closed it. If you try to call, no one ever answers the phone. It took me twenty two days to get a response to my email.

So I was approved for the card only for them to say that I am no longer approved based on an item they didn't like on my credit report. The irony is that this card was based on my income, not my credit. I sent over a paystub to be approved. So then they reduced my credit line, so I thought all was good. I went to use the card at Kaiser, and it was declined. Stay away from this card. The customer service people are also never in the office. They need to be clearer and upfront with their procedures and policies.

I don't understand card approval process, account was approved, I made an appointment with Dr for my daughter's visit, they closed account after we made Dr's appointment, they are playing games with peoples healthcare, please approve it or don't approve it or don't close it after approval., stop financing healthcare, this is not for you, you are in wrong business. I do not recommended this to any one, very unreliable and risky. I was depending on this card, if I didn't have this card, I would have looked for something else or saved money, because of this Lane Health, healthcare willbe delayed for my daughter.

If I could rate a negative number I would. The due date changes frequently. It's extremely difficult to link an account to repay the amount owed. I was unaware my first payment hadn't gone through and Lane Health had already started the process of turning my account over to collections. I'm not sure why they have a customer service because it does nothing when you try to make things right. Even after I was able to link an account to pay on their card and was able to use it again for medical needs I still received an email saying they were closing my account for non payment, despite my making payments. I wish I had done more research before signing with them. They don't report to the Better Business Bureau so they can make up their own rules. This company has caused me a lot of stress.

Card Closed Randomly I loved the card - only got to use it once or twice before they randomly closed my card saying they randomly checked my credit. My credit is the same that it was when I applied and got approved for the card. It only lets me log in to make a payment but that's it. They randomly closed it but didn't tell me until days later + I have a dental bill that automatically comes off that card. I had the card for only about a month before this happened.