Lane HealthReviews of lanehealth.com

For WHATEVER reason these people are the hardest to get in touch with!!!!

Update: just received an email that lanehealth.com flagged this for defamatory content. This should tell you a lot about the service they provide as the review is clearly not defamatory but fact driven. Glad I never used the card. Even worse I am seeing post warnings that other posts were similarly flagged or for illegal content when they were nothing but the upmost respectful and truthful. This is concerning and you will see my review along with others seem to have the same issues. Lack of support/communication. Original review: You'll get your account quickly, but good luck getting answers or help or support. Also limited to the USA so the whole any expense the IRS allows they do is not entirely correct. IRS allows you to use FSA/HSA for our of country procedures that are legal in the US and of course necessary and not cosmetic or something. Still deciding tlif I should keep my account cause the really only good thing is interest free for 12 months for emergency visits at hospitals but mostly everything else is 4 months then you start racking up fees and interest.

I received an email for a denial for my glasses. I was not contacted regarding this prior to the denial if more support documentation was required. I have severe issues with communication from this flexible spending company verses the two other ones I have used in the past. If customer service if not a focus, I can see the quality measure scores dropping at this organization.