Lance GlassesReviews of lanceglasses.com

Outstanding quality for an affordable price. Super customer support - I always highly recommend and I am a return customer - myself and the misses :)

Great glasses, exceptional customer service.

Amazing costumer service, it is not easy to do a kickstarter fundraising and be successful but Lance has managed to do it very professionaly. Thank you for the great quality.

My experience with Lance Glasses improved significantly once they realised I was not going to let them get away with ignoring me. Once they engaged they were very good and we got to the right solution. The quality of the glasses is excellent and I wish them every success. I hope the lesson is learned and others have an easier route. Thankyou for responding so positively

Quite surprised reading the reviews on quality. I personally got a pair of the 'paris' style and the quality is great. I got clip on and they are great as well. I was also worried about paying high duty given some of the other reviews, but it was that high which is surprising in a country like Canada where duties can be notoriously high. I was offered an adjustment after being two years late on a kickstarter campaign. I didn't have much of an expectation but did make a case regarding the difficult of picking glasses without being able to try them on. Cristine from the service team was very helpful and explained things very clearly and responded very quickly. It would be helpful if Lance offered a virtual try on feature, but they more than make up for it by offering quality at the low price. What did help was to pay attention to the sizes mentioned on the glasses and using other online tools to try out similar styled glasses. Thats how I settled for the 'paris' style for myself

I love my stylish, comfortable Lance Glasses! I moved on from a chunkier frame I wore for a couple of years and I really appreciate the minimalist design/look of the Lance eyewear. Highly recommended for a quality product and outstanding customer service!

I have bad vision which leads to thick heavy lenses (usually I spend $300 USD every 2 years to update my prescription and thin my lenses). I’ve never had comfortable light lenses until Lance. I can focus on my work and trust I don’t have to continuously push up my glasses to adjust it. I usually don’t buy new frames but the Lance ones are beautifully crafted and I’m proud to make it my everyday wear. Seriously my favorite buy and the cost is half of what I usually pay for my glasses! I’m going to definitely get another pair in the future. Thank you very much for all your hard work. Sending lots of love from Japan!

Lance made an error on its offer to BackerClub members - they did not ship the premium case and there was no discount voucher with no expiry date. I wrote to them and initially got an unsatisfactory reply but after a few exchanges of emails I received an apology and received this reply: "Tell me please how can we fix that on our side at this moment in order to apologise and make you happy again. Your satisfaction is important for us and I can assure you we are learning at each step, working always on improvement." I appreciate that. Regarding the glasses (I pledged for the sunglasses), they are great. They are very light and comfortable, and of excellent quality.