Lance GlassesReviews of lanceglasses.com

Ottimo prodotto, sono molto soddisfatto degli occhiali. Sono al quarto Kickstarter e ogni volta il prodotto sale di qualità, ad un prezzo contenuto. Punto negativo per i tempi (non sono in pronta consegna) e per i sun clip del 2021 che non erano molto funzionali. Negli ultimi modelli il sistema sembra migliorato.

The glasses are designed very well. However, They last about a year to a year and a half. The customer experience is almost terrible. Like writing this preview in a french speaking page. Luckily I know some words. Everything takes long time, from the day of order till the glasses arrive can take a year. Until your last project all the lenses had to be blue filtered which is troubling. The prices are not clear during the campaign such as add-ons for prescriptive lenses. And eventually it can turn out to expansive.

Although there was initially a problem with my order going to the USA. Lol. But Octavian from the customer was 10 out of 10. She realised that my prescription was not completed probably and after several e mails ( which they answered right away) my order is ready to be completed. I am so impressed by the team behind Lance, I have already placed another order for Lance 2 glasses on kickstarter. Seriously this is so impressive

The Hoolens glasses are absolutely fabulous. The original Lance I received had issues but the fine folks at Lance stuck with me and sent the Hoolens as a replacement. I highly recommend them. Thank you!

i never recieved my glasses

Premetto che ho contribuito alle prime due campagne su Kickstarter e devo dire che gli unici problemi sono stati di comunicazione. Nulla da dire riguardo la qualità dei prodotti di fatti ho appena richiesto 3 frame di un vecchio modello con cui mi trovo benissimo (Haussmann Smart Metal, dalla campagna del 2019) e sono stati spediti in neanche 2 giorni! Curioso di vedere la nuova campagna!

In the past 4 years, i bought a total of 7 pair of glasses, for me and family. Prescription lenses, sunglasses w/ prescription, through kickstarter campaing and direct purchase from the site. Regarding the quality of the frames and lenses I am more than happy. I have some reservations about the latest kickstarter campaigns, but when it comes to value for money, the lance glasses are second to none. Buying a pair of glasses online, without trying them on, is certainly a leap of faith. But I have found the ideal frame for me, and now I have at least 4 different colors to choose from. Good customer service all around. And one last thing: the lenses are lasting very well, despite the mistreatment I subject them to (kids, dog, working in a kitchen). I will soon try also the "lense replacement" service when i will change my prescription.

I purchased a frame and lens from Lance in 2021 and again in 2022, when they collaborated with Hoolens. Both campaigns were launched through Kickstarter. My personal experience has been fairly positive with one or two things that they need to improve. Due to various restrictions brought about by the pandemic, production and delivery has been severely affected, this in turn delayed the delivery to the backers. Though the delay is acceptable, to most people, what irked me was that they do not communicate in a timely manner. Most often then not, communication only surfaces after a flood of backlash due to the lack of. From the comment section of the first campaign, it appears that there are backers who have yet to receive their orders, I'm not sure the reasons for it but it certainly doesn't project well for their image. I backed them the second time around because the final product is beautiful and affordable but would I back a third campaign, I'm not too sure.