LadyjacketReviews of ladyjacket.com

Similarly to other reviews all you get is apology letters with no resolution. Even though I ordered in November with a delivery date of December 15th. I asked multiple times to cancel and refund given it was not going to be delivered on time but just received another apology email stating “give us more time”. No i replied it’s not a custom order please just cancel and refund, I even escalated to PayPal. Needed it by the 25th and if they just canceled and refunded I could have got it in time from a reputable company. I will not buy from them again nor would I recommend them to anyone.

I ordered a jersey in November 2024. Today is January 3, 2025. It has been sitting in Plainfield, NJ since November 25, 2024. I have requested a replacement on multiple occasions and all I get are apology letters. This is a bad company to do business with. It is impossible to reach customer service. Each time that I have requested a replacement, I have offered to return the original order if ever received. They first gave me an estimate of delivery by December 28, 2024. Now they are giving me an estimate between January 6 and 11, 2025. This is not a company that you can trust with your business.

Ordered a jersey November 28th, and it has still not arrived. It was supposed to be a Christmas present for our son that went with tickets to see his favorite team. Now I’m just hoping it arrives before we go to the game. The company sends you a tracking number very quickly but they just create fake scans coming out of New Jersey when really the item is in China and hasn’t even been shipped. I spoke to someone and they sent me what they called a “more detailed” tracking and the item hadn’t even left china and that was three weeks after I had ordered it. Their website advertised that if you ordered before November 30th it would reach you by Christmas. Their website also has their address as somewhere in New Jersey but really all items are coming from China. I’ve read reviews where people got their jerseys and they just took a long time. I’m skeptical that it will ever come at this point.

I ordered two jerseys from lady jacket. For starters I never received a tracking e mail, I had to reach out to get the tracking. Then my package sat in the same status for weeks. I reached out and was told it would arrive by 12/19/24 even though the tracking I had did not show that. After waiting a month, I was told I would receive a refund and two replacement jerseys. Not only did my order not show up but they also did not send replacements. Now I am being completely ignored by customer service. I’ve sent many e mails trying to resolve this. Do not order from this scam of a website. If I could give zero stars I would. I should have read the reviews before I ordered but I was in a hurry to finish my Christmas shopping. Don’t waste your time or money. Luckily I filed for a refund through pay pal and have since been refunded.

I ordered a jersey over three weeks ago and it still says it’s “processing” this site is a scam and some bs please don’t buy form these people

I am changing my review. I originally thought I was scammed but the product finally arrived. It was damaged but not horribly. I think the items are shipped from outside the US and it takes over a month for items to arrive. They need to change their website to accurately reflect long shipping times. Overall, item was ok but damaged. Ordered 12/4. Arrived 01/15.

Item never received and all you get is an automated reply. Stay away from this company. This is what happens when you order from china.

I ordered a jersey for my boyfriend on November 30th hoping that it would get here in time for Christmas, it’s been in NJ waiting for USPS to pick it up since December 19. It’s January 1st!!! I’m kinda hoping it comes in time by March for his birthday but I’m really disappointed I couldn’t get it by Christmas.