LadyjacketReviews of ladyjacket.com

Liked - quality of the jersey, arrived a few days later than expected, but it came. Customer service response was about 24-48 hours. Didn’t like - tracking was misleading and sounds like everyone had exact copy of fake tracking, the Medium jersey was way too big - so the company asked me to measure and report back in case it was mislabeled. Then they said it was not and sent me the size chart. It was clearly sized as an XL on their chart, so I wrote back. They next asked for pics of the jersey with the measuring tape clearly showing measurements. So I did that. Then they again said it matches their size chart (which it only matched the XL, not the Medium). So I circled the measurements in their chart to show them. They said my pic was blurry. And now it’s been 4 days and I haven’t heard back. Unfortunately I looked at these reviews too late. I will give them 2 more days to make it right or else I will Dispute this charge with my bank. IF they make it right, I will update my review.

I am changing my review. I originally thought I was scammed but the product finally arrived. It was damaged but not horribly. I think the items are shipped from outside the US and it takes over a month for items to arrive. They need to change their website to accurately reflect long shipping times. Overall, item was ok but damaged. Ordered 12/4. Arrived 01/15.

What a relief, I originally ordered a personalized basketball jersey in late October- knowing the delivery time was several weeks. When the item arrived, the personalized name was misspelled. I reached out to the customer support and they were very responsive. We had a number of emails exchanged and in the end, with some uncertainty on my side, the item arrived just in time for Christmas!

Product is good, that I would give 5*. When it arrives. Delivery is odd and notifications also, I got a new one saying the same very 3 days. My package still says it’s in both LA and Illinois from November 16th. Yet it arrived today with 4 labels with different tracking but the top one says same day delivery.