LadyjacketReviews of ladyjacket.com

I don’t usually write reviews, but I wanted to take the time to do it with this store. The order was late. Much later than I expected. So order waaayyyy ahead of time if it’s a gift for a special occasion. Like two months ahead of time just to be safe. BUT, my order did finally come a little over 6 weeks after I placed it, and the quality of the product is amazing. I got two personalized hockey jerseys, and they are professional quality. Such a great deal, and well worth the wait. I am 100% satisfied with the results.

The product is fantastic...when it finally arrives. I like many others here had to wait 6 weeks for my order, well past christmas despite ordering in November, and with a dormant tracking number that made me think this was a scam. It is not a scam, though, and the final product is perfect. You need a better shipping plan or more workers to turn out product!

DO NOT ORDER ANYTHING FROM THIS COMPANY. INACCURATE DELIVERY DATES. ORDER NOVEMBER 2024 AND I STILL HAVE NOT RECEIVED MY ORDER. TRACKING STATES STILL AT USPS SINCE DECEMBER 17TH 2024.

I order a louisville bomber jacket in December 17 and I have not received my order I needed for a birthday present next week and no communication whatsoever never again

Ppl need to be patient. I wasn't and I feel bad. My jersey arrived just a little over a month. They did follow through with my purchase, I LOVE MY JERSEY!!! Being that they are out of Cali they are super busy. Now that Cali is on fire be patient. You will get your order.

Quality product. Authentic apparel. Excellent lettering. Fine attention to detail. Don't pay the markup at the big box store when Ladyjacket can provide a custom product. Delivery a little slow but it was the holiday rush and was only a week later than expected. Very responsive to emails. Great overall experience

I placed an order on 12/2 because the delivery window provided was the only vendor that seemed to be able to get here prior to Christmas (12/16-12/23). I still don't have the Jersey. Even worse the customer service lied about status of the package and said that it was received at the sorting facility on 12/21. Here is a direct copy/paste from their email "We’re pleased to inform you that your order has successfully arrived at the sorting facility and is currently waiting to be loaded onto the transport vehicle for delivery to the USPS warehouse closest to your address." That was 19 days ago and the shipping label that has sat dormant since 12/11 has still not been updated. They finally acknowledged yesterday that the package was indeed still in transit and not at the sorting facility. Crazy right? It's one thing to act like your bogus shipping estimate was only off because of the holidays....which is a bit like a firework shop saying they got caught off guard by the 4th of July...but to lie to your customers about the status of the order? I was aware of the horrible reviews they had but my son really wanted this jersey for Christmas and I held out hope that the shipping window they provided would be legit. Don't be fooled like I was.

My experience with Ladyjacket was excellent. Ordered a customized jersey and it arrived today. It was very good quality material, made in Canada and came exactly as I ordered. That said, the delivery was slow, almost a month but I ordered during the Christmas period and knew ahead of time it would be delivered after Christmas. The delivery date they gave me was right on. I was originally concerned because of the reviews but I'm very happy with the company and my purchase. I sent two order inquiries and both were answered the same day.