La Belle Perfume DistributorsReviews of labelleperfumes.com

great place - way better than the alternatives, dont trust the few bad reviews here they have like 100 k on google and yotpo.

I recently made an order on their website. I was sent a shipping email on 2/17 stating my items would ship soon. I contacted them a week later when I noticed the USPS status never went past “Shipping Label Created”. Over the next 3 days, I contacted them multiple times with 3 separate representatives telling me to either wait or blaming USPS, but they ensured me the item was already shipped. I ended up inquiring with USPS, which confirmed they never received a package from La Belle at all with the tracking number provided. On the 8th business day, another representative told me to file a claim since I had purchased their order protection. 30 minutes after filing a claim, I was told they do not have 2/3 of the order available to ship offering to send the 1 remaining item or cancel the order. I opted to cancel the order and they had the audacity to charge me for the cancellation. This company has pretty deceitful customer service and policies. I will not purchase here in the future, and I advise nobody to else to either.

Did not delivery my creed adventus Expensive perfume and not delivered Still waiting Buyer beware

They used to be good, but lately making so many errors that make me think twice before ordering from them. last order I placed, they emailed 5 days later that they cancelled it, just like that, the reason is "out of stock" well how are they updating their websites if it was in stock the day I bought it? Also I used my rewards money $21 to cover some of the total amount, it appeared that they DID NOT refund me my rewards money that I've earned with them over the past couple years. Just like that...

Ordered from them 10+ times. Always went great! Genuine product, and great shipping time.

Some of the worst customer service I’ve experienced . Shipped a completely different product than what I ordered . When I called to let them know and attempt to get a refund the lady on the phone could not have been more rude if she tried . I then received an email from the ship app asking me to rate my experience . I left a much deserved bad rating and explained that they shipped a completely different fragrance .. they replied to the review by telling me to shop somewhere else and said thank you for the bad review . That should tell you all you need to know about this company ..

Voy comprando, espero tener buena experiencia

As a 1st time customer im impressed LaBelle has a new customer. I ordered cologne Sunday night 6/3/23 my order was shipped the very next day and I received my order today 6/7/23 I enjoy the fragrance. I like that Lebelle perfume is in an actual store so I know my fragrance is legit.