Erick M.
Client deserve better
Limited product availability, inconsistencies across the product range, and a lack of professionalism in the preparation and presentation of samples are among the key areas requiring improvement. Along with other operational and commercial challenges, these issues negatively impact customer confidence, weaken the overall value proposition, and make it difficult to establish long-term customer relationships. Addressing these concerns would be essential to strengthening market credibility, improving the customer experience, and building sustainable business growth.
Response from La Belle Perfume DistributorsOct 13, 2026
Erick thank you for being a customer for so many years. we see 11 store visits in the last 4 - 5 years. A few things, we are currently restocking and have many products available coming from the warehouse as we speak (being the season we had an overwhelming amount of wholesale order we are working on replenishing), all products can be viewed online as well. The testers, approximately 75% of our products are open to test, with the exclusion of luxury product like Bond NO.9, Creed, Tom Ford - this is due to the nature of the cost of these products, which we absorb to open as a tester. We do ALWAYS go out of our way to make customers feel welcome and appreciate. Such as your account, which has access to WHOLESALE PRICES. In order to access this you must purchase $200 per order. Your account has reached that amount only once in your historical orders. We hope these additional courtesy would be enough to compensate more than a 2 star review. We appreciate your honesty and welcome comments we can use to better the service to our customers.